Senior/QA Engineer - SKY UK | NOW
(2021-03 - 2021-07)
Lead end-to-end QA Engineering across NOW mobile platforms (iOS & Android), aligning quality direction with release objectives and customer impact.
- Conducted structured QA reviews across UI, API and backend services to identify systemic quality gaps and regression exposure.
- Translated review findings into measurable QA improvements including automation expansion, regression restructuring and enhanced release validation.
- Designed and implemented automation-first QA strategies using Selenium (Python/Ruby), significantly increasing regression coverage.
- Took ownership of regression governance for 200+ test cases, prioritising scope based on business criticality and production risk.
- Strengthened CI/CD reliability by stabilising Jenkins pipelines and resolving flaky automation failures.
- Partnered with engineering leads to introduce risk-based test planning aligned to feature complexity, customer impact and production exposure.
- Lead defect triage and root cause analysis sessions to reduce defect leakage.
- Contributed to improving release confidence by increasing pre-production validation depth and reducing late-stage defect discovery.
- Embedded shift-left testing practices within sprint planning and design discussions.
- Mentored and developed mid-to-junior QA engineers in automation frameworks and risk-based testing.
QA Engineer - ITV PLC | Core AdTech & Operations
(2020-01 - 2021-03)
Delivered end-to-end QA reviews across AdTech web and backend reporting systems supporting high-volume data pipelines.
- Designed QA strategies spanning QA, UAT and Production, ensuring structured release management.
- Improved regression testing by transitioning manual processes toward automation-supported workflows.
- Built and maintained Jenkins CI pipelines supporting continuous integration.
- Provided structured quality metrics and defect reporting to stakeholders.
- Validated backend integrations using SQL-based data analysis.
- Supported mentoring and onboarding of junior QA engineers.
Associate QA Engineer - SKY UK | Emerging Products
(2018-07 - 2019-12)
Delivered end-to-end QA across AI voice projects and Sky Q EPG systems within Agile environments.
- Designed functional, integration and regression strategies aligned to evolving product requirements.
- Conducted structured release reviews mitigating high-risk defects before deployment.
- Automated workflows using Ruby with Selenium (Cucumber/Gherkin), strengthening regression repeatability.
- Collaborated with distributed teams to enhance early defect detection.
- Extracted and analysed test data using SQL across environments to validate backend integrity.
