Bobbie Lloyd
Curriculum Vitae
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About
I have just completed BTEC L3 subject diploma in Hospitality and Event Management at North Kent College. I am a highly motivated and determined student. I enjoy learning new skills and finding opportunities to practice them.
I have participated in the organisation of a number of events, where I have worked as part of a team to meet customer needs and provide a positive experience. I am happy to contribute my thoughts and ideas during class and in the workplace. I am friendly, caring, and conscientious and I have a passion for helping the public and giving the best customer service possible.
Experience
Seasonal Sales Assistant - Pandora - Bluewater, Kent
My responsibilities included
- Greeting customers and making them feel welcome in store.
- Helping customers to decide what items or products they required and ensuring they were happy with their purchase.
- Sorting stock, allocate items to their correct place and ensure they were correctly placed.
- Arranging products to create an attractive eye-catching display and enhance product visibility.
- Ensuring all work areas were clean and tidy. Cleaning windows to make sure they were free of smears so that products could be clearly seen. I had to make sure floors were clear or hazards and swept and that all work surfaces including sales desks were spotless.
- Taking purchase payments by cash or card and issuing receipts.
Volunteer - Bexley Snap
When possible, I volunteer at Bexley Snap (children and young person’s special needs centre).
- My duties include the safe organisation of shelving and cupboards, ensuring any broken toys or equipment is correctly disposed of (for the safety of the children and staff).
- I assist kitchen staff by taking and serving team members orders for hot drinks and snacks, being mindful of individual dietary requirements and allergies
Education
BTEC Level 3 Subject Diploma - Hospitality and Event Management - North Kent College (2022-09)
GSCE Subjects and levels - Wilmington Academy (2017-09 - 2022-07)
Level 2 Merit Merit - Hospitality and Event Management - Wilmington Academy
