Briony Sharpe
Award-Winning Commercial Leader | Operations Management | Business Transformation | P&L Ownership
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About
Award-winning Branch Rental Manager with over four years' experience delivering exceptional commercial performance, operational excellence and leadership within a fast-paced environment. Experienced in full P&L ownership, sales strategy, business development, operational management and developing high-performing teams. Recognised as one of Enterprise Rent-A-Car's highest-performing managers, achieving outstanding commercial results through strategic leadership, operational excellence and people development.
A Psychology and Criminology graduate with strong analytical, leadership and relationship-building skills, committed to driving sustainable business growth.
Experience
Branch Rental Manager - Enterprise Rent-A-Car
(2024-10)
Lead the commercial and operational performance of branch operations with accountability for profitability, sales performance, customer satisfaction, operational excellence and team development.
- Ranked 3rd in Europe for sales performance.
- Achieved the highest operating profit in the UK during February and April 2025.
- Awarded Top Operating Profit Improvement Branch Manager (2025).
- Successfully transformed two underperforming branches into profitable operations within two months.
- Delivered seven consecutive dashboard wins across operational KPIs.
- Full ownership of branch Profit & Loss performance.
- Drive revenue growth through commercial sales strategies and business development.
- Lead, coach and develop Management Trainees and Assistant Managers.
- Manage fleet utilisation to maximise operational efficiency.
- Build strong relationships with local businesses, insurers and dealerships.
- Ensure compliance with operational and risk standards while maintaining excellent customer satisfaction.
Assistant Branch Manager - Enterprise Rent-A-Car
(2023-05 - 2024-10)
Supported branch leadership in delivering commercial success, operational efficiency and customer excellence.
- Improved fleet utilisation and branch efficiency.
- Managed commercial accounts and customer relationships.
- Coached and developed team members.
- Supported profitability, compliance and branch performance.
Management Assistant - Enterprise Rent-A-Car
(2022-11 - 2023-05)
- Coordinated training and development for Management Trainees.
- Produced operational reports and presentations.
- Supported branch operations and commercial performance.
- Assisted with daily branch management.
Graduate Management Trainee - Enterprise Rent-A-Car
(2021-09 - 2022-08)
- Successfully completed Enterprise's graduate leadership programme.
- Increased ESQi customer satisfaction score by 10% within six months.
- Built relationships with local businesses to generate new commercial opportunities.
- Successfully passed the Management Qualification Interview (MQI).
Sales Assistant - TK Maxx
(2019-08 - 2021-09)
Delivered excellent customer service while supporting merchandising, stock control and daily store operations.
Education
BSc (Hons) - Psychology & Criminology - University of Derby (2021)
Management Qualification Interview (MQI) - Enterprise Rent-A-Car (2022)
A Levels - English Literature & Language, Psychology, Applied Science
GCSEs - 11 GCSEs including English & Mathematics
