Cara McKendrick

I am a highly motivated individual with a strong work ethic and excellent communication skills. I work well in both a team and independently and can use my own initiative to work independently, and I enjoy providing excellent customer service in fast-paced environments. My excellent communication skills allow me to build positive working relationships.

My friendly nature helps me build positive relationships with customers and colleagues. I have demonstrated reliability through excellent timekeeping and attendance. I enjoy sense of routine therefore am motivated and positive towards working.

Due to my previous work experience I am familiar and confident when working with tills and maintaining a clean and organized environment. I am able to adapt quickly to new tasks, remain calm under pressure, and am eager to further develop my skills in a working environment.

Waitress - Nonna's Kitchen - Cumbernauld, North Lanarkshire

(2025-04)

• Worked collaboratively as part of a successful team to ensure diner's needs were met and customer satisfaction was of a high standard.
• Executed food and drink orders accurately to improve customer satisfaction rates.
• Improved customer satisfaction by providing efficient and friendly service.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Checked in with customers during meals to check orders were received correctly and met guests' expectations.
• Informed kitchen staff regarding special order requirements.
• Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.

Cleaner - Cumbernauld Education Centre - Cumbernauld, Scotland

(2024-02 - 2025-04)

• Provided weekly cleans, contributing towards a fresher environment after periods of heavy use.
• Kept communal areas tidy and well-organised for optimal functionality.
• Secured premises at end of shift, ensuring safety of all areas.
• Ensured customer satisfaction by addressing specific requests or concerns promptly.
• Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
• Worked quickly to complete cleaning within allotted timeframes.
• Maintained high standards of cleanliness and hygiene.

National 5 - English, Maths, Spanish, Modern Studies, Business Education, Biology, History - St Maurice's High School (2023-06 - 2025-06)