Carlisle Prinsloo

Results-driven Customer Service and Telemarketing Professional with over six years of experience driving customer engagement, generating qualified leads, exceeding performance targets and delivering exceptional service in fast-paced corporate environments. Recognised for building lasting client relationships, handling high-volume outbound calls, resolving customer concerns efficiently and maintaining accurate CRM records. Strong administrative, communication and organisational skills with the flexibility to adapt quickly.

Seeking opportunities in customer service, administration, reception, sales support or call centre operations where I can contribute from day one.

Telemarketer - SEESA (PTY) LTD

(2017-03 - 2023-05)

Built strong relationships with prospective and existing clients through professional outbound communication. Generated quality sales leads and promoted company services while consistently working towards daily, weekly and monthly performance targets. Maintained accurate customer records using CRM systems, managed follow-up activities and ensured timely client communication.

Resolved customer queries professionally, handled objections confidently and delivered a positive customer experience that supported client retention and business growth. Collaborated effectively with colleagues to improve workflow efficiency and overall team performance.

Grade 12 - Westville Senior Secondary School (2010)