Carmen Walker

A reliable, loyal and enthusiastic individual with strong commination and teamwork skills. Experiences in retail and working with children in educational and creative settings. Passionate about delivering excellent service, supporting others and contribution positively to team environments.

Sales Assistant - JD Sports

(2022-01 - 2025-12)

3 years of experience in a fast-paced retail environment

• Trained across all departments: textiles, footwear, tills, back of house
• Delivered high levels of customer service and product knowledge
• Trusted team member for reliability and adaptability

Dance Instructor - Performing Arts School

(2021-01 - 2022-12)

• Taught structed dance classes to children of varing age groups
• Liased with parents to provide feedback and manage class communication
• Ensured a safe, inclusive and motivating class enviroment

Supervisor - Heron Foods

(2025-01 - 2026-12)

• Supervised and supported a team of staff, ensuring daily tasks were completed efficiently and to company standards
• Resolved customer complaints and enquiries professionally, ensuring positive outcomes and customer satisfaction
• Oversaw cash handling procedures, including till reconciliations and end-of-day cashing up
• Monitored stock levels, coordinated replenishment activities, and ensured accurate stock rotation
• Delegated responsibilities and monitored performance to maintain productivity and high levels of customer service

GCSEs A Levels - Health and Social Care, English Language

BH Honors - Professional Policing