Casey Hatherall
Reliable and organised individual with experience in fast-paced customer service and education environments
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About
Reliable and organised individual with experience in fast-paced customer service and education environments. Strong communication and administrative support skills, including handling enquiries, maintaining records, and supporting day-to-day operations. Proven ability to work efficiently under pressure while maintaining accuracy. Seeking a role where I can contribute to team organisation and business efficiency.
Experience
Crew Member - Mcdonalds - Blackwood
(2023-04)
- Handled high volumes of customer orders while maintaining accuracy and efficiency
- Managed customer enquiries and resolved issues professionally
- Maintained clean and organised work areas in line with company standards
- Worked as part of a team to ensure smooth daily operations
- Followed strict procedures and health & safety regulations
Teaching Assistant - Libanus Primary School - Blackwood
(2022-10 - 2023-04)
- Provided administrative and classroom support to teaching staff
- Assisted with lesson preparation and organisation of materials
- Maintained records of student progress and supported communication with parents
- Helped organise classroom activities and schedules
- Supported a structured and productive learning environment
Education
NVQ Level 3 - Health and social care - Coleg Gwent (2022-09 - 2023-05)
GCSE's - Including maths and English - Coleg Gwent
