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Casey Pawlina

Casey Pawlina

Customer Solutions Analyst

Talent
South Woodham Ferrers, Chelmsford District, EssexMember since November 10, 2023
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About

Currently out of work due to redundancy so I'm ready for an immediate start.

A self-motivated, personable, and positive individual focused on bringing my skills to a new business with the aim of making a difference. Adapts and flourishes with challenges and opportunities presented. Driven to achieve objectives in a timely manner while maintaining high standards.

Experience

As a Customer Solutions Analyst my line of work consisted of:

  • Producing data packs for our board of ‘Customer Solutions’ Directors. Data packs were made to support and propose sales of ESA’S (Established Service Agreements) with existing large scale customers e.g. I assisted in the successful sale of 20 AWS placements for a notable bank client in the UK
  • Work was collated via independent research (cold calling) and utilising various platforms such as LinkedIn, Crunchbase, and Zoominfo. Findings and analysis was transferred to both Microsoft Excel and Salesforce CRM.
  • Predominantly self managed however other day to day tasks included ad-hoc requests to support the US and Canada Offices. Some large Ad-hoc requests required some help from peers, where I'd manage and lead tasks.

Education

William De Ferrers Sixth Form, Chelmsford

September 2015 - July 2017

3 A-levels: Psychology (C), Philosophy and Ethics (D), ICT (D)

William De Ferrers School, Chelmsford 

September 2010 - July 2015

11 GCSES including Mathematics (A), ICT (B) and Economics (B).

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