Casey Pawlina
Customer Solutions Analyst
Talent
South Woodham Ferrers, Chelmsford District, EssexMember since November 10, 2023
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About
Currently out of work due to redundancy so I'm ready for an immediate start.
A self-motivated, personable, and positive individual focused on bringing my skills to a new business with the aim of making a difference. Adapts and flourishes with challenges and opportunities presented. Driven to achieve objectives in a timely manner while maintaining high standards.
Experience
As a Customer Solutions Analyst my line of work consisted of:
- Producing data packs for our board of ‘Customer Solutions’ Directors. Data packs were made to support and propose sales of ESA’S (Established Service Agreements) with existing large scale customers e.g. I assisted in the successful sale of 20 AWS placements for a notable bank client in the UK
- Work was collated via independent research (cold calling) and utilising various platforms such as LinkedIn, Crunchbase, and Zoominfo. Findings and analysis was transferred to both Microsoft Excel and Salesforce CRM.
- Predominantly self managed however other day to day tasks included ad-hoc requests to support the US and Canada Offices. Some large Ad-hoc requests required some help from peers, where I'd manage and lead tasks.
Education
William De Ferrers Sixth Form, Chelmsford
September 2015 - July 20173 A-levels: Psychology (C), Philosophy and Ethics (D), ICT (D)
William De Ferrers School, Chelmsford
September 2010 - July 201511 GCSES including Mathematics (A), ICT (B) and Economics (B).