Cassi Stewart

Supervising teams of event staff during large-scale events at the Harrogate Convention Centre Trusted with the responsibility to ensure the registration desks run smoothly Act as a key access point of contact for staff, visitors, exhibitors and event organisers

Event Staff Supervisor at Crusade Event Traffic (2017-09 – Present)

• Supervising teams of event staff during large-scale events at the Harrogate Convention Centre
• Trusted with the responsibility to ensure the registration desks run smoothly
• Act as a key access point of contact for staff, visitors, exhibitors and event organisers
• Developed strong communication, leadership and problem-solving skills through working in a fast-paced, customer-focused environment
• Operate event registration systems, assisting with registration and troubleshooting technical issues

Customer Service Assistant at Mother Shipton’s Cave (2024-04 – Present)

• Worked effectively as part of a team in a busy tourist attraction, adapted to different roles and developed strong communication skills through regular interaction with visitors
• Managed ticket sales and admissions, processed transactions and ensured a welcoming and positive experience
• Trained as a barista, preparing and serving a range of hot and cold drinks
• Handled and prepared food safely, maintaining high standards of cleanliness and hygiene
• Operated the gift shop, assisting customers with purchases and maintaining an organised retail area

Data Project Manager at Harrogate Fashion Week

• Managed the visitor database for Harrogate Fashion Week, ensuring information was accurate, organised and up to date
• Used Microsoft Excel to input, organise and manage large volumes of visitor data efficiently
• Demonstrated strong attention to detail, organisation and computer skills to ensure the smooth running of the event

Housekeeper at Travelodge (2022-09 – 2023-10)

• Cleaning rooms, replenishing stock, general upkeep
• Monthly training including fire safety, emergency evacuations, inclusivity etc

First Class LLB (Hons) in Law – Newcastle University (2023-09 – 2026-07)

A Levels – AAB in History, Politics, Maths – St Aidan’s and St John Fisher Associated Sixth Form (2021-09 – 2023-05)

GCSEs – 1x Grade 9, 6x Grade 8, 3x Grade 7, 1x Grade 6 – St Aidan’s CofE High School (2016-09 – 2021-05)