Catherine Innocent
Office Manager
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About
Experienced Office Manager with a strong background supporting operations within Mechanical & Electrical and commercial environments. Skilled in managing high-volume invoicing, payroll and site logistics. Proven ability to manage high volume workloads, streamline processes, and support project delivery in fast-paced environments. Highly organised, reliable, and confident working with both office teams and site personnel.
Experience
Office Manager - Elmton Services Ltd
(2025)
Office Manager within a Mechanical & Electrical (M&E) company, supporting operations across multiple projects. Responsible for high-volume invoicing, payroll administration and supplier payments. Coordinated subcontractors, site logistics (welfare units, skips and accommodation). Managed vehicle compliance (MOT’s, servicing). Developed and maintained tracked spreadsheets to improve efficiency and support project delivery.
Office Manager - Legacy Habitat Management Ltd / South Yorkshire Firewood
(2023 - 2024)
Promoted to Office Manager within three months due to due to strong performance. Managed invoicing for large clients, including credit control and payment tracking. Processed payroll and maintained financial records using SAGE.
Coordinated deliveries, drivers schedules. Managed stock control, supplier orders, and material procurement. Organised pallet deliveries and liaised with couriers and logistic providers. Supported audits and compliance processes, including CHAS accreditation.
Handles high-volume calls and acted as a key point of contact and customers and suppliers.
Admin Assistant - Gap Personnel
(2022 - 2023)
Performed accurate data entry and KPI reporting in a fast-paced environment. Conducted compliance checks including right-to-work documentation. Managed incoming calls and candidate enquiries. Created and posted job adverts and supported recruitment processes.
Crew Member - McDonalds
(2017 - 2022)
Delivered high-quality customer service in a fast paced environment. Handled high volumes of orders both in person and via headset systems. Supported team training and maintained operational standards.