Catherine McCarty

Empathetic and patient, with a proven ability to provide excellent service, I have a wealth of experience working as part of a team to deliver care and support. I believe in listening carefully and respectfully to each service user in order to best meet their needs.

Job Title: Medical Administrator 

Keith Health Cantre December 2022 – Present

My main duties and responsibilities:

• Giving each patient a friendly welcome as I log them in
• Answering the telephone without delay following correct Practice procedure in prioritising the calls for Triage and appointments
• Keeping the prescription ordering line up to date
• Scanning documents into Docman
• Safely posting and keeping a record of registered letters

Shaun Hendry Accountancy September 2020 – December 2022

My main duties and responsibilities:

• Organising and updating the daily diary
• Opening all correspondence and dealing with accordingly 
• Setting meeting reminders on diary 
• Answering all calls and queries with professional efficiency 
• Setting up meeting rooms 
• Generating invoices using Capium software 
• Contacting clients to ensure ongoing excellent relations 

Elgin Physiotherapy & Podiatry Centre June 2019 – August 2020

My main duties and responsibilities:

• Organising Receptionists’ work and Holiday rotas 
• Paying the wages and salaries of Receptionists and Physiotherapists 
• Reconciling banking and petty cash 
• Generating invoices on SAGE 
• Overseeing insurance documentations 
• Organising timetables for Pilates classes 

Elgin Physiotherapy & Podiatry Centre June 2017 – June 2019

My main duties and responsibilities:

• Warmly welcoming both physiotherapy and Podiatry patients and showing them to the waiting room
• Answering the telephone, arranging appointments and answering queries 
• Preparing consulting rooms, ensuring they were well-stocked 
• Keeping insurance documentation up to date 

Inverurie Health Centre September 2015 – June 2017

My main duties and responsibilities:

• Keeping the prescription ordering line up to date 
• Liaising with pharmacists on patients’ behalf 
• Giving out test results on the results line 
• Scanning documents and franking post
• Keeping vaccination records updated
• Generating invitation letters for Smear tests 
• Setting and disabling the alarm system (I was a key holder)

Shaun Hendry Accountancy November 2008 - September 2015

My main duties and responsibilities:

• Answering all telephone calls and emails
• Establishing and maintaining a new filing system
• Entering data for the preparation of Tax and VAT returns on SAGE
• Generating invoices using SAGE

MA English Literature

University of Aberdeen