Charles Roberts

Dedicated Support Worker and Teaching Assistant with experience in providing care and support to individuals in both church and educational settings. Skilled in assisting with day to day activities supporting, committed to helping others grow and succeed both academically and personally.

SALES REPRESENTATIVE - ODEH GLOBAL RESOURCES - BENIN CITY, EDO STATE NIGERIA

(1998 - 2006)

• Successfully achieved and exceeded monthly sales target by 20% through the effective client outreach and follow-up.
• Developed strong relationships with over 150 clients, increasing customer retention by 25%.
• Delivered compelling product presentation and conducted negotiations, resulting in a 15% increase in new contracts.
• Utilized CRM software to manage leads, track sales pipeline, and provide accurate sales forecasts.

TEACHING ASSISTANT - ST JOHN’S ANGLICAN SECONDARY SCHOOL - OTUKPO, BEUNE STATE, NIGERIA

(2006 - 2017)

• Assisted lead teachers in delivering engaging lessons to students in a supportive learning environment.
• Supported individual and small group learning activities, helping students meet their academic goals.
• Prepared classroom materials, resources, and lessons plans to ensure seamless daily instruction.
• Supported students with additional needs, including providing one-on-one support where necessary.

CARE ASSISTANT - BINTA HEAITH AND SOCIAL CARE - BENIN CITY EDO STATE NIGERIA

(2017 - 2023)

• Assisted client with personal care, including bathing, dressing and toileting.
• Supported daily tasks like meal preparation, cleaning and medication reminder.
• Provided emotional support and companionship.
• Help with mobility and safe moving and handling.
• Followed care plans, report and health or behaviour changes.
• Maintained a clean, safe and respectful environment.

SUPPORT WORKER - FAITH TEMPLE MINISTRIES - LIVERPOOL

(2023 - 2024)

• Provided emotional and practical support to individuals and families in need.
• Assisted with organizing communities outreach programs and support groups.
• Helped the vulnerable members with daily tasks and referral to services.
• Maintained confidentiality and upheld a caring, respecting environment.

SUPPORT WORKER - HT Pat Services Limited (Agency) - Liverpool

(2024-10)

• Supported daily living activities, meal preparation, and household tasks.
• Promoted independence and community participation.
• Monitored wellbeing and reported concerns to relevant staff.
• Assisted with mobility and safe moving and handling.
• Maintained accurate care records and daily reports.
• Followed safeguarding, health and safety, and confidentiality procedures.
• Worked effectively with healthcare professionals and support teams.

National Examination Council (NECO) - Osasinwin-Oba Secondary School (1997 - 2002)