Charli Willamson
OPERATIONS & CONTRACTS PEOPLE & BUSINESS OPS
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About
Operations-focused professional with experience managing supplier contracts, business operations, and people processes within fast-paced, multi-sector environments. Currently overseeing 2–5 active supplier contracts at any given time, ensuring contractual compliance, accurate documentation, budget alignment, and operational delivery. Combines strong commercial awareness with systems thinking, stakeholder coordination, and process optimisation to support scalable, efficient business operations.
Experience
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Contract & Vendor Management
- Acted as contract lead for multiple supplier agreements, ensuring terms met business requirements and all documentation was current and complete.
- Collaborated with suppliers, internal teams, and leadership to align deliverables with operational needs.
- Participated in team meetings to resolve issues, clarify scope, and maintain service levels.
- Monitored renewals, performance, and compliance to minimise operational risk.
Business & Operational Management
- Supported operational delivery across projects, tracking budgets, resources, and timelines.
- Created structured documentation, workflow templates, and tracking tools to support cross‑team coordination.
- Implemented process improvements that reduced manual workload and increased operational clarity.
- Oversaw vendor performance, facilities coordination, and service delivery to maintain smooth business operations.
People Operations & HR Support
- Managed onboarding and offboarding processes including contracts, documentation, benefits, and system access.
- Served as first point of contact for policy and procedural queries, escalating issues where necessary.
- Maintained confidential employee data in full compliance with GDPR and internal guidelines.
Finance & Administrative Operations
- Processed supplier invoices, prepared payment documentation, and liaised with external bookkeepers.
- Managed expense reimbursements and maintained accurate financial tracking systems.
- Supported financial visibility through budget monitoring and contract renewal tracking.
Education
BA Hons Degree (Urban Arts)- East London University
A- Levels:- Business, French, Performing arts- Lewisham College, Greenwich College