Operational Excellence:
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I specialise in building systems and procedures that make complex processes simpler. Right now, I wear two hats: I’m building a legal-tech start-up to automate life’s big transitions, and I manage operations for a UK-based charity, along with being on the board of Trustees for another UK based charity.
My background is in leading commercial and digital learning teams, always with a focus on using technology to drive efficiency and inclusion.
Versatile Senior Leader and SaaS Founder with 20+ years of experience across Operations, Commercial Strategy, and Digital Learning. A specialist in transforming complex manual processes into streamlined, tech-driven solutions from automating life-transition bureaucracy to scaling global LMS divisions.
Proven ability to drive significant revenue growth (70% profitability increase) and operational efficiency while maintaining a steadfast commitment to neurodiversity and inclusive leadership.
A technically proficient leader with a strong foundation in Business Studies and a commitment to continuous development, recently completing Cyber Security (Level 2,3) and Self-Leadership (CPD).
I am an expert user of major SaaS ecosystems, including Salesforce, Monday.com, and Lectora, with a deep technical background in database programming and financial accounting software (Sage, Xero, QuickBooks)."
