Operations Manager
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As a highly adaptable and innovative professional, I am devoted to bringing high value, quality work to any situation I am facing. I am solutions driven, with a hands on and committed approach to my daily activities. I adapt and gain new skills with speed, confidence and relative ease, to best serve in my role.
Operations Manager - Moles Seeds Ltd.
(2025-01)
Oversight of company operations, HR management, H&S compliance, policy implementation, and operational planning. Creation and implementation of business systems focused on efficiency, reporting, cost reduction, and organisational development, including projects forecast to save up to £100,000 annually. Trusted to manage the essential day-to-day running of the business, supporting the managing director in focusing on wider strategic objectives.
Human Resources Manager - Time2Vape Ltd.
(2023-01 - 2025-01)
At the forefront of the creation of a dedicated HR role, I progressed into the HR Manager supporting approximately 50 employees across 18 locations while completing a Level 3 CIPD qualification. I worked to develop and strengthen HR policies, procedures, onboarding, and employee lifecycle processes, including implementing a formal induction programme and improving use of the BrightHR system. I managed a wide range of employee relations cases including disciplinary, capability, mediation, sickness absence, and dismissal, while supporting wider operational management alongside area managers and directors.
Sewing machinist - Lavenham Leisure
(2021-01 - 2023-01)
Due to a temporary shift in needs in my family life as we bought our home, I opted to join Lavenham leisure, working on the line to create high quality clothing. Whilst a segue from my usual sectors of employment, I enjoyed the work whilst I was there due to my creative flair and passion for being hands on.
Contract Sales Advisor - Vodafone
(2020-01 - 2021-01)
My role at Vodafone was focused on excellent customer service, finding the best products for customers tailored to their needs. Working with contract sales included the handling of sensitive information to ensure all formal processes were adhered to.
Manager - Time2Vape
(2018-01 - 2020-01)
As manager of a small store my duties included all those involved in the successful running of a business and maintained an exceptionally high standard within my store, whilst promoting a welcoming environment for customers. I took it upon myself to go above and beyond wherever possible; I was involved in the initial creation of the stock take and ordering system they use to this day, photographing stock for the organisation's social media, and developed strong relations with both customers and fellow high street businesses that I maintain to this day to promote Time2Vape's strong reputation in the area.
Assembler - Siemens
(2014-01 - 2016-01)
My role at Siemens was a simple one as I also worked towards a level 2 qualification in college. I worked on different parts of the assembly line, creating the parts in quick time so as not to hold the line up, to a high standard as the finished product was used in hospitals.
Admin Assistant - Zero Above
(2012-01 - 2013-01)
My responsibilities at Zero Above, a eco conscious advertising agency, entailed general admin duties such as taking notes in meetings, organising my employer's diary and handling phone calls, directing them to the right department and taking messages where necessary. I was also responsible for updating our database of contacts, researching suppliers and new innovations in zero waste advertising, and accompanying management on promotional visits.
Assistant Manager - Bookends
(2010-01 - 2012-01)
My duties as assistant manager at Bookends, a second-hand bookstore and local art gallery, included general day to day running of the shop. This included opening and closing, handling money, and cashing up, greeting, and helping customers. I was often responsible for buying in and pricing up new stock along with ensuring shelves were replenished and stock was in the right areas. I also handled general cleaning duties and helped prepare the gallery for new artwork to be displayed.
CIPD Level 3 Foundation Certificate - People Practice
IOSH Managing safely - Health and Safety
