Chaz Deol

A naturally approachable person, possessing a polished and professional demeanour and an ability to communicate at all levels. An organised, resourceful and achievement orientated individual with expertise developed within both public and private sector organisations. Not only possesses the acumen to deliver a variety of skills including developing strong relations with customers, identifying buying signals and achieving set targets; but also has the ability to deliver tasks within stringent timescales.

Analytical and flexible, possesses first class communication skills, the skills to maximise the full potential of each customer enquiry and consistently delivers a first class customer experience. Effectively works in a team environment, supporting and encouraging the achievement of departmental goals and targets. Effectively communicates with all departments and management with the additional benefit of a comprehensive knowledge of products; together with a strong understanding of customer service, purchasing and supplies, finance, office practices and processes.

Caring for family

(2024-03)

Caring for my father who was diagnosed with cancer. He is now in remission. Hence, I am now eagerly seeking a new job role.

Contracts Administrator - Procare Cleaning Management

(2023-10 - 2024-02)

• Updating contract management software (CRM), including new draft contracts.
• Arranging contracts with suppliers, clients and external parties.
• Sourcing, reviewing and revising documentation according to the needs of the business operations.
• Drafting or revising legal agreements as per business requirements.
• Reviewing existing contracts and updating them.
• Liaising with third parties regarding changes to contractual obligations.
• Preparing sales and purchase contracts.
• Ensuring compliance with company contracts.
• Managing contract pricing proposals.
• Managing all contractual financial controls including timely payments and adherence with organisational terms & conditions.
• Raising/processing sales & purchase orders for clients and contractors and ensuring all invoices are processed in a timely manner.
• Providing solutions to open orders through escalation and offering possible alternates.
• Maintaining effective liaison/communication with Service Support and Accounts teams, providing resolution to activities transferred to me.

Criminal Justice Support Worker (Volunteer) - Arch Hillingdon

(2022-03 - 2023-09)

• To carry out effective assessments for people referred to the service.
• To organise, design and deliver person centred action plans.
• To develop, monitor, evaluate and report on the action plans of those being supported.
• To support up to 10 people at any one time (depending on need).
• To provide one to one sessions for people as part of a structured programme.
• To support people to access appropriate services.
• To liaise effectively with other agencies and work in partnership with probation staff.
• To be an active member of the service team attending meetings and training events as necessary.
• To ensure that the project promotes and reflects equality of opportunity and diversity at all levels.
• To represent where appropriate, the service at local events and meetings.
• To maintain highly effective administrative and reporting processes.
• To be able to work flexibly when necessary, to meet the needs of the people requiring support.
• To ensure adherence of all relevant policies and procedures in line with local and governmental frameworks.

Business Administrator/ Procurement & Finance Officer - London North West Healthcare NHS Trust

(2003-03 - 2021-08)

• Processing and validating invoices, recording these accurately and reconciling the information with the Finance department.
• Assisting budget management by coding and checking expenditure in accordance with Standing Financial Instructions (SFIs).
• Developing a rapport with colleagues internally and external members of the public (including suppliers), at all levels.
• Ensuring overall customer service standards are delivered to an optimum level.
• To ensure all internal financial controls are adhered to on a regular basis.
• Assisting Infrastructure and Purchasing Managers with the purchase of all ICT hardware, software and services across the Trust, liaising with internal staff ensuring their requirements are met.
• To ensure the department obtains best value from its purchases. Participating in price negotiations, obtaining competitive quotations, small-scale tendering and in some areas analysis of market trends and information in order to maintain a cost effective purchasing function.
• Provide analysis on costs, new and existing and review cost reduction activities.
• Accurate recording of requisitions, orders, receipts, delivery dates (actual & expected), location of goods and payment details.
• Assisting in developing and maintaining an effective, streamlined paper and electronic filing and other office systems to ensure the efficient retrieval of information.
• Recording and maintaining all purchases and financial information on internal ledger, using MS Excel.
• Working effectively using own initiative as well as part of a team, to ensure an optimum level of service is maintained and user satisfaction is guaranteed.
• Compiling electronic monthly manpower returns (payroll) for the department and ensuring an accurate record of staff sickness/absence is maintained.
• Managing stationary and other office consumables; ensuring items are ordered for the department and staff as and when required.
• Maintaining an effective 'bring forward' system for the Director.
• Responsible for preparing agendas for departmental/board meetings and accurately recording minutes.

Recruitment & Training Officer - Airline Recruitment & Training Company

(2000-01 - 2003-02)

• Assisting the Centre Manager with the organisation of training events and presentations.
• Building and maintaining a rapport with other training providers to gain ideas that could benefit the company's overall service delivery.
• Responding to all client enquiries and consistently providing a first class customer experience.
• Delivering/presenting training courses in line with the company's policies and procedures, as and when required.
• Writing correspondence to all clients via email and MS Word.
• Taking payment from candidates/clients over the phone and in person, explaining the nature of business and training provided including potential benefits.
• Maintaining accurate client data at all times.
• Responsible for petty cash and ensuring anybody visiting the centre is greeted with professionalism and respect.

HND - Business & Finance - West Thames College (1993-09 - 1996-06)

GCSE - Ealing Green High School (1988-09 - 1992-08)