Chiamaka Nancy

A highly organized and customer-focused administrative professional with experience in customer relations, front desk operations, payroll support, and office administration. Skilled in managing enquiries, maintaining accurate records, scheduling appointments, and delivering excellent customer service.

Customer Relations Personnel / First Contact Personnel - Regions Healthcare

(2022-01)

• Act as the first point of contact for patients, visitors, and stakeholders.
• Manage telephone, email, and face-to-face enquiries professionally.
• Schedule appointments and maintain accurate patient records.
• Support patient registration and administrative processes.
• Handle complaints and queries and assist with office administration.

Administrative Assistant - Arubah Specialist Hospital

(2023-09 - 2024-07)

• Prepared staff payroll and maintained payment records.
• Provided front desk and reception support.
• Registered patients and managed administrative documentation.
• Maintained accurate records and confidentiality.

B.Sc. - Management - Imo State University (2017 - 2021)