Chin Jim
Clinical Coder / Care Coordinator / Phlebotomist
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About
A well presented, self-motivated and confident professional, with experiences in versatile professions, such as healthcare, pharmacy, team/ assistant manager, retail and admin management. Possessing excellent counselling, listening and general communication skills with exceptional multi-tasking and organisational skills, all of which are imperative when working closely with other professionals. Currently looking for a new and challenging career, one which will make best use of existing skills and experience with ambitious and reputable employer.
Experience
Clinical coder / Care Coordinator/ Phlebotomist - Chorlton Family Practice - Chorlton, Manchester
(2018-10)
Responsibility to assist in the smooth running of the Practice and to project a positive and friendly image to patients and other professionals who may contact in person or via the telephone.
- Greeting and booking in patients for surgeries and clinics.
- Dealing with patient enquires efficiently and courteously.
- Booking appointments for triage, nurses and GPs.
- Processing repeat prescriptions and answer any prescription queries.
- Scanning of documents and clinical letters onto medical system (Docman /Emis).
- Entering data, reading and Coding clinical letters and discharge letters received using medical terminology, anatomy and physiology.
- Working collaboratively with GPs, to proactively identify and manage a caseload of daily tasks, with patients with long term health conditions and to book an appointment for a review, using QOF guidelines.
- Venipuncture from patients requested by doctors for analysis, to determine a diagnose diseases and conditions.
- Labelling samples correctly and send them for testing.
- Replenish stock such as needles, sample bottles, cotton wools end of each day when clinic is finished.
Team Manager/ Senior Pharmacy Dispenser - Locum Boots Pharmacy/Hospital Pharmacy
(2007-08 - 2018-09)
Providing and professional sympathetic and supportive service to patients and identifying the right healthcare solution to meet their needs.
- Accurately dispensing drugs to patients according to doctor's prescription.
- Checking prescription for errors and making sure they are appropriate for patients.
- Instructing patients on how to use medications, possible side effects and storage.
- Contacting and working closely with other healthcare professionals.
- Maintaining pharmaceutical stocks, creating inventories and ordering more drugs.
- Travel to different areas to manage staff sickness levels and organising any necessary cover when needed.
- Managing team performance and progress.
- Managing store and pharmacy dispensary team, to reach daily target and attending monthly online meetings.
- Making sure all tasks given to staff are done on time and to the required standard.
- Teaching and training staff with SOP with monthly review.
Medical Research Laboratory Assistant - Avecia Biotechnology/AstraZeneca Pharmaceutical Research Company
(2000-02 - 2004-03)
Working with senior and academic members of the project team in order to deliver project outcomes.
- Work involved analysing microscopic and chemical statistical data, using latest software and enter into computer.
- Weighing and preparing chemical samples, using wet chemistry techniques such as titrations and extractions for qualitative chemical measurements.
- Responsible and assisting for data coding, data entry, transcribing, data analysis and writing research papers with senior managers.
Customer and Retail Assistant - Sport Soccer
(2002-10 - 2003-05)
- The job entailed working in the busy sale, with high quality customer care.
- Dealing with customer's complaints and give information on the products and prices.
- Making sure merchandise is attractively displayed.
- Working at counter with cash handling.
Voluntary Clerical Assistant - Woolwich Building Society
(1996-04 - 1996-05)
- Work includes filing, recording and updating information into the computer systems.
- Photocopying documents and dealing with incoming and outgoing post and phone call.
Education
BSc Honours Degree - Chemical and Pharmaceutical Science - Manchester University / Manchester Metropolitan University (2001-09 - 2004-06)
Higher National Diploma (HND) - Chemistry - Manchester University / Manchester Metropolitan University
Postgraduate degree - MSc Physical Method for Bioanalysis and Post genome Science - Manchester University - School of Chemical Engineering & Analytical Science (2005-09 - 2006-06)
Vocational A' level - Mathematics (B), Chemistry (C) - Loreto Sixth Form College (2000 - 2007)
G.C.S.E'S - 8 subjects, grades A-C including Mathematics, Sciences and English - Oakwood High School (1995 - 1997)