
Chris Shaw
Head of Software Development - Driving Scalable, Secure & High-Quality Software Delivery
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About
Senior software engineering leader with 20+ years' experience leading software delivery, architecture modernisation, and agile transformation in complex, multi-team environments. Proven record of integrating teams post-merger, improving release flow, and strengthening product stability through automation, DevOps, and security practices. Available immediately.
Experience
Head of Software Development at Velociti Solutions (2024-10 – 2026-05)
Appointed during a group-wide restructure to lead and integrate software engineering teams from four separate companies into a single, cohesive function. Partner with CTO, CPO, and senior leadership to overhaul development processes, enhance delivery pipelines, and foster collaboration.
- Unified four development teams into one department to improve delivery efficiency and cross-team communication.
- Redesigned end-to-end development workflows, eliminating bottlenecks and aligning with agile best practices.
- Implemented shift-left defect prevention to significantly reduce QA rework and accelerate release timelines.
- Implemented an Application Security upgrade programme to reduce vulnerabilities and shorten time to fix newly discovered issues leading to a stronger, more robust product set with reduced risk to client data.
- Took the development team through the process of onboarding outsourced developers and integrating them with the internal teams.
- Initiated AI proof-of-concept workstreams in the SDLC to reduce development time and increase test coverage without compromising quality.
- Direct resource planning and delivery for 4 in-house teams as well as outsourced developers working both augmenting internal teams and independently, aligned to product roadmaps.
- Oversee technical quality, security, and scalability of all software products.
- Coach and develop lead engineers through bi-weekly 1:1s, performance reviews, and targeted training.
- Act as final technical escalation point and recruitment lead of senior engineering talent.
Technical Services Director at EPM Bus Solutions / Omnibus Solutions (Velociti Group – Bus Division) (2023-06 – 2024-10)
Expanded remit to include QA department and Technical Architect alongside development teams. Focused on improving product quality, security, and delivery processes.
- Integrated a secondment team from another group company to accelerate a new product launch.
- Introduced automated regression testing to improve product stability and reduce manual QA effort.
- Overhauled QA processes to improve test coverage and defect detection.
- Manage 4 in-house and 1 outsourced dev teams, QA, and Technical Architect under shifting priorities.
- Drive adoption of automated security testing and static code scanning to improve product security, scalability, and quality.
- Provide technical direction, architecture oversight, and delivery governance.
Software Development Manager at EPM Bus Solutions / Omnibus Solutions (Velociti Group – Bus Division) (2021-12 – 2023-06)
Led development across two merged companies, introducing modern engineering practices and architectural improvements.
- Re-engineered a monolithic application into an N-tier, service-based architecture to improve scalability and maintainability.
- Built a new front-end development team from scratch.
- Embedded change control, design reviews, and QA processes across teams.
- Increased code quality and maintainability via test-driven development adoption.
- Direct resource planning and delivery for 4 in-house teams as well as outsourced developers working both augmenting internal teams and independently, aligned to product roadmaps.
- Oversee technical quality, security, and scalability of all software products.
- Coach and develop lead engineers through bi-weekly 1:1s, performance reviews, and targeted training.
- Act as final technical escalation point and recruitment lead of senior engineering talent.
Software Development Manager at E. P. Morris & Company Ltd. / EPM Bus Solutions (2013-12 – 2021-12)
Introduced Scrum and agile ways of working, transforming team efficiency and delivery quality.
- Developed the company's first web application and presented hosting/technology recommendations to the board.
- Introduced CI/CD pipelines, automation, and DevOps practices.
- Migrated hosting services to a third-party data centre.
- Completed MSc in Software Engineering while in post.
Software Developer rising to Senior Developer at E. P. Morris & Company Limited (2004-09 – 2013-12)
Delivered enterprise software for the bus industry in C#, Delphi, and SQL Server, providing technical support, training, and IT administration.
Education
MSc in Computing (Software Engineering) – The Open University (2022)
BSc (Hons) in Software Engineering – University of Central England (2004)