Residential worker
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“I am flexible enough to slot into any working situation presented to me. I believe, I have demonstrated throughout my career the ability to co-
operate and work effectively.”
Transferable skills: I work as a Residential Support worker for National Probation
Services in an Approved Premises (AP) Hostel for Ex-offenders, under the Offender
Management Act 2007.
Communication skills: I am able to communicate effectively with Ex-offenders,
colleagues, managers, and other professionals such as Probation officers,
Psychologists, and Police officers. I am also able to write clearly and accurate in reports, while keeping records, and follow policies and procedures that are set in place.
Teamwork skills: Being able to work well with others in a high pressured environment, to support my colleagues and share resources and information when needed, and to be able contribute to a positive working environment.
Organisational skills: I plan and manage my time and prioritise my tasks, while meeting my deadlines. I am able to cope with changing and challenging situations,
and deal with stress and pressure in a professional manner.
Interpersonal skills: I am able to build a rapport, trust, and respect with Ex-
offenders, while helping them to develop their skills and confidence. I am able to handle conflict, deal with difficult behaviour, and set boundaries and expectations.
Transferable skills: I work as a Residential Support worker for National Probation
Services in an Approved Premises (AP) Hostel for Ex-offenders, under the Offender
Management Act 2007.
Communication skills: I am able to communicate effectively with Ex-offenders,
colleagues, managers, and other professionals such as Probation officers,
Psychologists, and Police officers. I am also able to write clearly and accurate in reports, while keeping records, and follow policies and procedures that are set in place.
Teamwork skills: Being able to work well with others in a high pressured environment, to support my colleagues and share resources and information when needed, and to be able contribute to a positive working environment.
Organisational skills: I plan and manage my time and prioritise my tasks, while meeting my deadlines. I am able to cope with changing and challenging situations,
and deal with stress and pressure in a professional manner.
Interpersonal skills: I am able to build a rapport, trust, and respect with Ex-
offenders, while helping them to develop their skills and confidence. I am able to handle conflict, deal with difficult behaviour, and set boundaries and expectations.
Work-related qualifications and memberships:
University of Derby. (Currently studying)
Bachelor of Science (Hons) Cognitive Behavioural Therapy 2022 to 2024
Moulton College: TQUK Level 2 Certificate in Understanding Children and Young
People’s Mental Health (RQF) 14/03/2023
The Skills Network: TQUK Level 2 Certificate in Self - Harm and Suicide Awareness and Prevention (RQF) 29/03/2022
Milton Keynes College: ABC Diploma Level 2 in Caring for Children and Young
People (Residential Care) August 2021
Milton Keynes College: ABC Diploma Level 5, Health & Social Care 10/01/21
Open Study College: ABC Diploma Levels 2 to 5 Counselling 2017 to 2021
Open Study College: ABC Diploma Level 3 in CBT Therapy 13/12/19
The Bedford Centre for Therapeutic Studies: CPCAB Level 3 Diploma Counselling
(RQF) 06/12/19
Chrysalis Course: AIM Award Diploma Level 3 (Hypnotherapy and Counselling
Highfield e-learning: Care Certificate (passed all modules) June 2016
Oplex e-learning: Parental Mental Health and Child Protection CPD Level 3 Award
Oplex e-learning: Safeguarding Children with Disabilities CPD Level 3 Award June
