Manufacturing Manager - WINNCARE (formerly Herida Healthcare)
(2025-07)
- Lead a team of 5 Team Leaders/Supervisors and 50+ production and warehouse colleagues, driving performance through coaching, SQCDP and structured performance management.
- Reduced operational lead times from 10 days to next-day dispatch, significantly improving customer responsiveness and OTIF performance.
- Manage production and distribution of 1,500+ units per week, delivering a 24-hour patient turnaround across a portfolio of 4,000+ SKUs, including own-brand and OBL medical products.
- Introduced operational KPI dashboards covering Labour Recovery, Labour Utilisation, Stock Accuracy, Right First Time and DIO, improving business visibility and accountability.
- Led the transition to a fully compliant Class IIa Medical Device Manufacturing Facility, working closely with QARA to strengthen governance and regulatory compliance.
- Established the site as the UK distribution hub for European Group drop-ship products, improving product availability and supporting UK market growth.
- Drove Lean Manufacturing, 5S and continuous improvement initiatives, increasing productivity, quality and operational efficiency.
Production Manager - WINNCARE (formerly Herida Healthcare)
(2023-08 - 2025-07)
- Led manufacturing operations for 30+ production colleagues, improving productivity and OTIF performance.
- Transitioned production from a Make-to-Order model to Work-to-Stock, supporting business growth and improved customer service.
- Implemented Microsoft Dynamics ERP, BOM configuration and Shop Floor Data Capture to improve planning accuracy and shop floor visibility.
- Successfully planned and delivered the relocation of the manufacturing facility, redesigning production layouts to maximise workflow and minimise operational disruption.
- Supported CAPEX planning, labour forecasting and quarterly budgets while acting as Site Manager during periods of absence.
Production & Planning Manager - WINNCARE (formerly Herida Healthcare)
(2021-01 - 2023-08)
- Reduced lead times and improved production flow within the Sling Department through effective planning and process improvements.
- Developed BOM-based planning tools and operational KPIs, improving production visibility, capacity planning and decision-making.
- Increased manufacturing capacity through workflow optimisation, outsourcing and improved stock management.
Production Co-ordinator - SUTCLIFFE PLAY
(2021-05 - 2021-10)
- Coordinated production schedules and material availability to consistently achieve customer delivery targets.
- Introduced SFDC reporting to improve KPI visibility and support production planning across multiple departments.
Production Manager - GNG GROUP
(2011-12 - 2021-05)
- Managed production teams of 30+ employees across multiple manufacturing departments, delivering OTIF performance and supporting post-COVID production recovery.
- Introduced Lean Manufacturing, skills matrices and workforce development initiatives to improve productivity and operational flexibility.
- Managed production planning, labour allocation, daily operational meetings and shop floor relocations while supporting new product introduction.
Production Planner - GNG GROUP
(2011-12 - 2021-05)
- Planned production across Healthcare and Sports divisions using ERP and MRP systems to maximise capacity and maintain OTIF performance.
- Worked closely with Procurement, Logistics and Manufacturing to balance customer demand with production capability.
Production Operative → Toppers Team Leader → Conversion Team Leader → Screen Printer - GNG GROUP
(2011-12 - 2021-05)
Progressed through multiple promotions over a 10-year period, developing expertise in production planning, team leadership, warehouse operations, CNC manufacturing, quality, health & safety and continuous improvement.
