Marco F.

Experienced logistics, manufacturing and operations professional with 13+ years of experience across multi-drop delivery, warehouse operations, dispatch, transport, metal fabrication, mechanical production and team coordination. Currently working as a Delivery Driver for Argos, completing approximately 30–35 deliveries per day, including heavy and bulky goods, using 3.5-tonne commercial vehicles. Experienced in route planning, loading and unloading, manual handling, customer service and working to strict delivery schedules.

Qualified in Supply Chain Logistics, with additional technical training in Mechanical Systems Operation, Welding and Metal Fabrication. Practical experience includes MIG and TIG welding, sheet metal fabrication, CNC-controlled tube bending, hydraulic press drilling, machinery operation and maintenance, troubleshooting, forklift operations and industrial production. Reliable and safety-conscious, with a strong ability to work independently or as part of a team in fast-paced and demanding environments.

Holds a full UK Category B driving licence with no penalty points and is seeking a long-term opportunity to develop and progress within logistics, manufacturing, engineering, production or operational environments.

Delivery Driver - Argos - London

(2023-11)

• Complete approximately 30–35 customer deliveries per day, including heavy and bulky goods.
• Operate 3.5-tonne commercial vehicles safely and efficiently while following company procedures and road safety requirements.
• Plan and manage delivery routes effectively to meet scheduled delivery windows and daily operational targets.
• Safely load, secure, transport and unload customer goods using appropriate manual handling techniques.
• Carry out vehicle and safety checks and report operational or vehicle issues in accordance with company procedures.
• Provide professional customer service at each delivery and resolve delivery-related issues where required.
• Maintain accurate delivery information and follow company processes to ensure successful completion of customer orders.
• Work independently throughout the day while maintaining effective communication with transport and operational teams.
• Consistently manage a high-volume workload while maintaining safety, reliability and customer service standards.

Night Shift Team Leader - Mammafiore - Perivale

(2023-05 - 2023-09)

• Supported night-shift logistics and distribution operations for imported Italian food products.
• Coordinated daily activities to ensure orders were prepared, dispatched and distributed efficiently.
• Allocated tasks and supported colleagues to maintain an effective workflow during busy periods.
• Monitored operational activities and helped resolve issues to minimise delays.
• Worked to strict deadlines in a fast-paced and time-sensitive environment.
• Maintained high standards of workplace safety, organisation and operational efficiency.
• Communicated effectively with colleagues and management to ensure smooth shift operations.

Courier Driver - E-Cargobikes | Ocado Zoom - Acton

(2022-07 - 2023-05)

• Delivered online grocery orders efficiently and safely across West London.
• Managed multiple deliveries while working to scheduled delivery windows.
• Maintained punctuality and accuracy within a fast-paced urban delivery operation.
• Provided professional and friendly customer service at every delivery.
• Followed company procedures relating to safety, customer service and delivery standards.
• Worked independently while maintaining communication with the wider operational team.

Warehouse Operative - CFC Wincanton Ltd - Greenford

(2021-08 - 2021-11)

Agency Assignment – 3 months

• Picked and packed online grocery orders accurately according to customer requirements.
• Assisted with stock handling, returns and inventory-related activities.
• Loaded and prepared goods for dispatch and onward delivery.
• Maintained an organised and safe working environment.
• Worked efficiently to meet operational targets and deadlines.
• Followed warehouse procedures and health and safety requirements.

Warehouse operative inbound nights - Ocado Zoom - South Acton

(2020-07 - 2022-06)

• Supported inbound warehouse and customer dispatch operations during night shifts.
• Assisted with unloading deliveries and organising stock within the operational environment.
• Worked closely with drivers and warehouse colleagues to support efficient order fulfilment.
• Assisted with customer and operational queries while maintaining professional communication.
• Worked effectively under pressure during busy operational periods.
• Followed company procedures relating to safety, stock handling and order fulfilment.

Sheet Metal Worker | Automotive Mechanic | Production Operator - Frigo SRL - Vicenza, Italy

(2011-10 - 2020-02)

• Operated and maintained machinery used for CNC-controlled tube bending and hydraulic press drilling of metal components.
• Prepared and processed metal products through drilling, bending and fabrication operations before transfer to subsequent production stages.
• Worked on components manufactured for automotive, furniture and other industrial applications, including products supplied to companies such as Inglesina and Fiat.
• Performed routine machinery checks and assisted with maintenance and troubleshooting to minimise downtime and maintain continuous production.
• Worked with sheet metal fabrication and assembly processes, supporting production according to required specifications.
• Used MIG and TIG welding techniques as part of metal fabrication and production activities.
• Ensured finished components met required quality, accuracy and production standards.
• Followed workplace health and safety procedures when operating machinery, production equipment and handling materials.
• Supported the production team in identifying and resolving operational issues to maintain productivity.

Sales Assistant - Hardware Shop Cerin - Vicenza, Italy

(2009-01 - 2010-08)

• Assisted customers with hardware, tools and DIY products.
• Provided professional customer service and product assistance.
• Supported stock organisation and day-to-day retail operations.
• Maintained an organised and safe working environment.

Metalworking Apprentice | School Work Placement - Zanco Antonio e Figli S.n.c. - Vicenza, Italy

(2008-01 - 2008-12)

Short-term School Apprenticeship

• Completed a short-term practical apprenticeship alongside vocational school training within a metalworking and fabrication environment.
• Assisted with the manufacture and fabrication of metal doors, gates and window components.
• Performed drilling and preparation drilling of metal components for fabrication and assembly.
• Assisted with the production and modification of modern window frames and metal structures.
• Gained practical experience in MMA/Stick welding and TIG welding, particularly during gate fabrication.
• Used basic metalworking tools and workshop equipment while following workplace safety and quality procedures.
• Developed early practical skills in measuring, cutting, drilling, welding and assembling metal components.

Certificate - Supply Chain Logistics - Capital City College Group (2024)

Vocational Education & Training Certificate - Mechanical Systems Operator – Professional Specialisation: Welding & Metal Fabrication (Saldocarpentiere) - Pia Società San Gaetano (2007 - 2011)