Customer Service Representative, Data scientist.
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I am an ambitious and goal-driven professional pursuing an M.Sc. in Data Science with core proficiency in Python, R, and SQL.
My experience blends technical skills with strong leadership and operational acumen. I successfully managed sales and resources as a Marketing Manager, achieving a 20% revenue increase. My public service roles, including Student Union Assistant and Operations Customer Care (with over 90% satisfaction), highlight my strong communication and administrative skills.
I also have experience as a Teaching Assistant and am actively committed to community volunteering. My professional focus is on Machine Learning & AI, Management, and Project Management.
My operational experience includes successfully managing sales and resources as a Marketing Manager for Student Shop Nigeria, where my efforts resulted in a 20% revenue increase. My public service and customer-facing roles highlight strong communication and administrative skills: I served as a Student Union Assistant at Coventry University SU, handling inquiries and assisting with event logistics, and as an Operations Customer Care representative at Access Bank PLC, where I achieved an impressive customer satisfaction rate of over 90%. Additionally, I have valuable experience as a Teaching Assistant and am actively committed to community service through the St.
Vincent de Paul Society.
M.Sc. in Data Science (Coventry University): This is my primary area of focus, providing me with a strong foundation in analytical thinking and problem-solving. I have gained high proficiency in key data tools and languages, including Python (Pandas, NumPy, Scikit-learn), R, and SQL, along with expertise in Exploratory Data Analysis (EDA) and Predictive Modeling.
B.Sc. in Animal and Environmental Biology (University of Port Harcourt): This undergraduate degree provided me with a rigorous scientific background, including detailed work in Microbiology during an internship at the University of Port Harcourt Teaching Hospital. This scientific foundation underpins my ability to approach problem-solving systematically and analyze complex data.
