Customer service representative
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I am a young individual who is committed to learning, exploring and contributing her quota towards achieving organizational goals and objectives. I am passionate about working in teams of skilled and dedicated professionals so as to build my skills and intellect as I aim to attain a managerial position in a reputable organization.
Responded promptly to customers’ enquiries regarding outstanding payments.
Achieved customers’ orders, forms, applications and requests promptly.
Handled customer information with accurate understanding of data protection and privacy laws.
Answered incoming calls regarding products and services.
Conducted investigation to help understand customer situation while getting resolution to their outstanding debts.
Built strong working relationships with various departments to support fair outcomes and exceptional customer experiences.
Ability to ask appropriate account questions to update customer information on database.
2010/12014
B.A Honors
