Clair Grayson

Motivated and reliable security professional with over 11 years of experience in protecting people, property and assets in fast-paced environments. Known for calm and confident approach, strong communication and the ability to make effective decisions under pressure. Volunteer as a Community First Responder with Yorkshire Ambulance Service, where successfully saved 2 lives by providing immediate life-saving care until ambulance crews arrived.

Committed to maintaining the highest standards of safety, professionalism and integrity in every situation.

SECURITY OFFICER - OCS SECURITY

(2024-06)

• Provide professional security services across a variety of environments, ensuring safety for staff, visitors and members of the public.
• Conduct regular patrols and monitor CCTV and security systems to detect and deter incidents.
• Respond promptly and effectively to incidents and emergencies using conflict management and de-escalation techniques.
• Complete accurate incident reports and maintain comprehensive records and documentation.
• Ensure full compliance with company policies, health & safety procedures and legal requirements.

RETAIL SECURITY OFFICER - MITTIE

(2015-03 - 2024-06)

• Provided security services within busy retail environments, protecting people, assets and property.
• Monitored CCTV systems, investigated incidents and gathered evidence for internal and external reporting.
• Prevented theft and reduced risks through proactive loss prevention strategies.
• Responded to emergencies, working closely with store management, police and emergency services.
• Consistently maintained high standards of customer service while enforcing policies professionally.

COMMUNITY FIRST RESPONDER (VOLUNTEER) - YORKSHIRE AMBULANCE SERVICE

Respond to emergency medical incidents within the community before ambulance crews arrive. Provide immediate life-saving care including CPR, defibrillation and first aid. Provide medical support and training for family members about life-threatening situations. Work collaboratively with NHS ambulance crews and other emergency services. Help respond to save lives by responding to critical emergencies.

PERSONAL ASSISTANT - PRIVATE SERVICE USER - SHEFFIELD

(2013-09 - 2014-09)

Provided support to a visually impaired individual with daily living and appointments. Liaised with social workers, healthcare professionals and internal agencies. Managed correspondence, transport and personal administration. Promoted independence, safety and wellbeing at all times.

SUPPORT WORKER - SARAH CARE LTD - SHEFFIELD

(2011-05 - 2013-09)

Supported vulnerable adults to live independently in the community. Assisted with personal care, mobility and daily activities. Managed challenging behaviour and maintained safe care environments. Maintained accurate records and upheld safeguarding standards. Promoted dignity, respect and individual choice.

MARTIAL ARTS INSTRUCTOR - BRITISH MARTIAL ARTS ACADEMY - SHEFFIELD

(2008-01 - 2012-09)

Taught kickboxing and self-defence to groups and individuals. Demonstrated techniques and provided one-to-one coaching and development. Promoted confidence, respect and personal responsibility. Ensured safeguarding of young people at all times.