Frederick Bucknor

CFR (Community First Responder)

Talent

GBMember since June 17, 2026

Customer engagementProduct knowledgeSalesMarketingCommunicationLearning technology

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Customer engagementProduct knowledgeSalesMarketingCommunication

About

I am a motivated person with a Bachelor of Science and good experience in learning technology, seeking to apply knowledge in a challenging environment. I find it easy to converse with new people and make friends. I am also proficient when working alone as well as working as a member of a team

Experience

CFR (Community First Responder) - The Welsh Ambulance Service

Although the role is a voluntary one as a first responder I am usually the first on scene after a 999 call. The experience I have gained during this work has been immeasurable giving me a valuable insight into the every day lives of the ambulance crew. I found that I am calm when under immense pressure and am able to learn new tasks easily

Prison Officer - HMP Aberystwyth - Aberystwyth

(1995-01 - 2006-02)

My work as a prison officer was demanding but varied, involving shift work and supporting prisoners' rehabilitation while maintaining prison security. The role required resilience, confidence, and strong communication skills to handle challenging behaviour and potentially confrontational situations. No two days are the same, with duties ranging from keeping the peace and teaching new skills to counselling and assisting with substance recovery programs.

I worked as part of a team, facing unpredictable environments and the potential for violence, but found the work rewarding, with opportunities for career progression.

Furniture resale - Self Employed

(2007-01 - 2024-02)

While in the furniture resale business I found that customer engagement and product knowledge was vital for driving sales and building lasting client relationships. The focus was on understanding client needs and offering tailored solutions that met their requirements. Regular assessments of market trends and competitor offerings allowed for strategic pricing and promotion decisions, ensuring competitive advantage.

Successfully increased sales through effective marketing strategies and customer referrals. I developed a strong network of repeat customers by providing exceptional service. I maintained comprehensive knowledge of furniture products and industry trends.

Implemented promotional events that significantly boosted sales during peak seasons.