Customer service
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Hi, I’ve worked in retail in store and online for 10+ years. Been online customer service for the last 6 years and looking for new opportunities.
Senior customer service advisor and team supervisor live chat, email, social media escalated issues support team of 10
support business roll out of new live chat platform over the past year including partner sites in India and Philippines kpi focus with team and operational goals
Level 3 apprenticeship in supervising a team level 3 Customer service- content completed during pandemic but no gateway to qualify
DUT Bordeaux university, France ’International development studies’
3 A levels & 10 GCSE
