Clare Roberts

Highly organised and personable receptionist/administrator/bookkeeper, with over 10 years of experience in managing front desk operations and providing exceptional administrative support. Adept at handling a wide range of tasks including scheduling, customer service, and office management. Known for excellent communication skills, attention to detail, and a proactive approach to problem-solving.

Seeking to utilise my skills and experience within a full time position, contributing to the efficiency and success of any business.

Accounts Assistant - Allium Environmental Ltd - Scorrier

(2025-06)

• Purchase ledger duties including raising POs, ordering the correct items required, allocating the invoice and reconciliations on Xero.
• Processing all receipts from Staff onto Cap on Tap then reconciling them on Xero.
• Booking accommodation, travel and meal requests for all surveyors and staff as and when required.
• Monitoring the shared inbox and dealing with any purchases, remittances, Invoices and statements.
• All office duties including answering the telephone, scanning, printing and shredding.

Invoicing administrator - Pellows Waste Disposal Services Ltd - Carnon Downs

(2025-08 - 2025-12)

• Collect all job sheets, driver's records, fuel receipts and any other driver paperwork to tick off jobs completed in the order book and on Job Logic and sort into piles of job sheets ready for invoicing and skip work to give to my colleague.
• Invoice all job sheets onto Sage, by using the tracker to find out times of how long the driver was on site for and charge accordingly per postcode of each job sheet.
• Answering the telephone for jobs to book into the order book and onto job logic and enter customer details into Sage and taking card payments over the telephone for deposit of booking confirmation.
• Office duties include shredding, posting invoices to customers, filing and any other duties as requested.

Mobile Fleet Administrator - Biffa - Newham, Truro

(2025-03 - 2025-08)

• Create/update/close job cards and purchase orders on Fleet wave.
• Maintain and update the parts register on Fleet wave.
• Work with the relevant workshop management to produce 3rd party invoices on time, as well as to be the point of contact for 3rd party customers regarding any invoice queries.
• To assist Foremen where appropriate in maintaining/updating vehicle and invoice files at relevant locations, as well as general administrative queries.
• To enter Fitter hours into the Payroll system (Dayforce).
• To liaise with customers on proforma invoices, MOT Lane/Cash Sales accounts must have payment before vehicle leaves the premises.

Full time Temporary purchase ledger assistant - Westcountry Fruit Sales Ltd - Higher Argal, Falmouth

(2024-07 - 2024-07)

• Matching delivery tickets from all suppliers.
• Scanning Invoices and delivery tickets them into procurement system having named them correctly, and saving them into our document file and any other office duties as required.

Full time Temporary Accounts Assistant - Costain Group - A30 Project, Carland Cross, Mitchell

(2024 - 2024)

Reason for leaving, very short Temporary assignment.

• Matching delivery tickets from all suppliers.
• Scanning Invoices and delivery tickets them into procurement system having named them correctly, and saving them into our document file and any other office duties as required.

Full time permanent Reception administrator - LTC Specialist Scaffolding - United Downs, Redruth

(2023-08 - 2024-02)

I worked in reception as an administrator for Redruth, Plymouth and Exeter branches for all staff members and customers.

• Taking phone calls, meeting and greeting all visitors, customers, subcontractors and staff and dealing with all email enquiries.
• I type all the quotes for Redruth, raise jobs.
• Off hire scaffolding when the job is completed.
• Invoicing and archiving all documents.
• Dealing with deliveries, delivery notes, petty cash and all other office duties.

Reception administrator - Fugro Geoscience Services - Falmouth

(2023-01 - 2023-08)

Reason for leaving, temporary contract ended.

• Taking phone calls for 150 staff members on site.
• Sending email and teams telephone messages for all staff.
• Meeting and greeting all visitors, subcontractors and staff and asking them to sign the fire register and issuing visitor passes.
• Receiving daily post and issue accordingly via email or in person and I also receive fruit deliveries for all staff and distribute to all departments.
• Office duties are laminating, binding and issuing stationery to anyone who requires it.
• Part of the role is to receive email requests to arrange and add meetings to outlook calendar meeting rooms and to air each meeting room before and after use.

Office administrator - Pyrocheck - Redruth

(2022-10 - 2023-01)

Reason for leaving, temporary contract ended.

• Taking phone calls, email enquiries for quotes to replace fire doors or fire door inspections, complaint documentation, raising quotes.
• Invoicing and arranging appointments for measurements. Also any other administration duties as required.

Staff Member - Europcar Vehicle Rental - Truro, Falmouth, Newquay Airport and Penzance branches

(2002-09 - 2017-03)

English, Maths, Music, Typing and Office skills - Penair School (1984-09 - 1989-07)

Business studies, Shorthand, English, Maths and Typing - Truro Sixth Form (old Sainsbury's) (1989-09 - 1990-07)

Book keeping sage line 50 course - Truro College (2015-09 - 2016-07)