Clency Rebello
Patient support coordinator
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Experience
Patient support coordinator at Heathcot medical practice (2022-08 – Present)
- Receiving calls from Patients
- Assisting in filling out triage forms
- Ordering prescriptions
Receptionist/Administrator at GLENLYN MEDICAL CENTRE (2022-03 – 2022-07)
- Receiving incoming calls
- Ordering Prescriptions
- Booking appointments
Housekeeper at Kettlewell House (2021-05 – 2022-03)
- Keeping all areas clean and tidy
- Updating daily record book
Medical Receptionist at Quepem Health Centre (2020-02 – 2020-08)
- Protected patients rights, providing discretion and confidentiality.
- Managed office calendar, set new appointments and assisted with arrangements.
- Generating and Receiving payments of Bills.
- Maintained reception area stock of important forms and brochures.
- Offered knowledgeable and friendly support to in- office guests.
- Assisted visitors with completing and submitting paperwork.
Office Administrator at Karma Haathi Mahal at Karma Resorts (2016-09 – 2020-02)
- Handled high volume telephone and e-mail enquiries minimising correspondence backlogs.
- Received, sorted and distributed incoming mail.
- Updated client records with strict attention to confidentiality.
- Arranged supplies, documents and spaces for meetings.
- Guided stationery and office supplies purchasing activities to achieve budgetary targets.
- Worked to facilitate positive, productive working environment through reliable administrative support.
Associate at Karma Resorts (2015-03 – 2016-03)
Food & Beverage department
- Governed dining area with natural leadership talents, balancing guest and business needs.
- Answered customer queries regarding opening times, seating and facilities.
Hostess at Karma Resorts (2014-03 – 2015-03)
Food & Beverage department
- Monitored dining room and guest flow to Maximise table usage, minimising waiting times for guests.
- Coordinated Front of the house and Back of the house staff ahead of events for smooth execution to maximise guest satisfaction.
Education
Commerce and Business Studies – Rosary College of Commerce and Arts
Diploma in Hospitality and Aviation Management in Aviation Management – National Institute of Hospitality and Aviation Management
