Clive Brooks

Global sales manager and Product manager at Robert Sorby Ltd (1999-06 – 2026-08)

Enhanced customer satisfaction through prompt issue resolution tactics.
Spearheaded key account management, enhancing customer loyalty and retention.
Coordinated with international partners to streamline operations.
Strengthened company's position in Global market with innovative product promotion strategies.
Facilitated training programmes for new sales staff members.
Developed industry relationships by attending global trade shows and conferences.
Established strong client base through effective networking skills.
Initiated product launches, leading to increased brand awareness.
Enhanced sales performance, actively monitoring all leads and conversions.
Maximised sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
Generated and managed sales activity for small, medium and multi-national accounts.
Consistently achieved high-level customer satisfaction through responsive account management.
Identified revenue growth opportunities generated through retailers and distributors.
Optimised sales methods to best engage, acquire and retain customers.
Collaborated with marketing team to create impactful campaigns.
Reviewed sales performance and addressed actionable solutions for underperforming areas.

Logistics coordinator at PDH Freight (1997-03 – 1999-06)

10 years knowledge and experience of driving various HGV Class 1 and highly specialist commercial vehicles
Discuss, plan and schedule incoming and outgoing shipment requirements with customers
Book transport with haulage carriers and freight forwarders, suitable for each shipment
Track active shipments in real time and update delivery schedules
Resolve shipping delays, errors, or routing issues promptly

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