Joe M Bhatt

Dynamic Product Sales Manager with expertise in developing innovative sales strategies that consistently exceed revenue targets. Proven track record of cultivating strong client relationships, leading to enhanced customer satisfaction and loyalty. Skilled in team leadership and performance monitoring, driving a sales team to achieve ambitious goals.

Specializes in data analysis to identify trends and optimize supply chain processes, ensuring efficiency and effectiveness in product delivery. Dedicated and innovative professional with strong leadership skills and many years of experience in product development and marketing. Bringing expertise in markets and demonstrated aptitude for market research and promotional planning.

Results-driven Product Sales Manager known for high productivity and efficient task completion. Specialize in strategic sales planning, customer relationship management, and market trend analysis. Excel in negotiation, leadership, and communication skills, ensuring seamless collaboration and increased sales performance.

Product Sales Manager - B&R food services

(2023-05)

• Develop and implement sales strategies to achieve revenue goals.
• Built and maintained strong client relationships, addressing needs to drive satisfaction.
• Lead a team of sales representatives, setting targets and monitoring performance.
• Oversaw supply chain processes from sourcing to delivery, ensuring timely fulfillment.
• Managed prospecting, upselling, and cross-selling opportunities to grow account value.
• Spearheaded sales strategy implementation, surpassing revenue targets.
• Managed sales team performance, achieving consistent target fulfilment.
• Negotiated with clients to close deals and increase repeat business.

Business Outsourced Services Specialist - The Live Networker

(2022-08 - 2023-04)

• Manage deliverable dates and activity tracking for multiple client accounts.
• Conduct outbound and inbound calls, email follow-ups, and request referrals from networks.
• Handle unsolicited prospect calls and cold-call to qualify leads, identifying decision makers to initiate the sales process.
• Supported sales pipeline development through lead qualification and appointment setting.
• Established efficient tracking processes for client deliverables.
• Increased prospect engagement through targeted social media outreach.
• Scheduled over 50 appointments monthly with potential clients.
• Identified key decision makers, enhancing lead qualification process.
• Managed client inquiries and provided timely solutions to enhance service experience.
• Collaborated with team members to streamline internal processes and improve service delivery.
• Developed training materials for new hires to ensure consistent service standards.
• Assisted in maintaining customer relationship management software for accurate data tracking.
• Conducted regular follow-ups with clients to ensure satisfaction with services offered.
• Organized events and workshops to promote services and engage the community effectively.
• Resolved escalated customer issues by implementing effective problem-solving strategies.

Import & Export Cutlery Products

(2019-01 - 2020-01)

• Oversee e-commerce store for cutlery products.
• Manage product listings, inventory, images, videos, and SEO-optimized descriptions to enhance visibility.
• Create customer-friendly titles and thumbnails, and address FAQs and reviews.
• Establish and customize Shopify store for optimal user experience.
• Supported online sales by improving product presentation and conversion-focused content.
• Generated e-commerce store, driving product visibility.
• Managed SEO strategies, boosting product rankings.
• Created engaging content, enhancing customer engagement.
• Customized Shopify interface, improving user navigation.
• Helped convert customer interest into sales through stronger product marketing.

Administration Assistant - Hammonds Furniture

(2012-11 - 2013-06)

• Provided comprehensive support in a busy customer service environment.
• Resolved customer and fitter inquiries, enhancing satisfaction and retention.
• Leveraged knowledge of technical product parts and codes to assist clients more effectively.
• Guided customers toward suitable purchases, improving product understanding and sales support.
• Maintained strong knowledge of technical product parts and codes to assist clients efficiently.
• Utilised technical expertise to support customer inquiries.
• Supported product enquiries and helped guide customers toward suitable purchases.
• Assisted with sales-related customer queries and order support.

Business Administration - Ace Construction

(2012-05 - 2012-07)

• Oversaw customer service and bathroom remodeling projects.
• Engaged in plumbing tasks and contributed to successful construction initiatives.
• Managed administrative duties, including Microsoft Office, surveying, and project measurements.
• Supported customer enquiries and helped explain service options during the sales process.
• Delivered exceptional customer support and satisfaction.
• Streamlined bathroom renovations, enhancing project efficiency.
• Conducted precise project measurements, ensuring accuracy.
• Collaborated on multiple construction projects, driving successful outcomes.
• Assisted with customer-facing sales discussions and follow-up.

Loader/Unloader/Customer Services (Temp) - Johnsons Stalbridge

(2011-01 - 2011-07)

• Oversee preparation of identification labels for product transportation cages, ensuring efficient loading and distribution of goods.
• Execute loading and unloading of vans upon their return at day's end.
• Maintain inventory accuracy and support customer service operations.
• Streamlined loading processes, enhancing efficiency by 15%.
• Improved accuracy in product distribution through meticulous labelling.
• Delivered exceptional customer service by addressing inquiries promptly.

Level 2 Certificate - digital applications entry 2 Certificate - adult numeracy

High Eciency Machining and Application

Intermediate Level - Machining Constancy

Bachelor of Arts - Education