Colin Richard Dean

Experienced Administration Support Officer with extensive employment history since 1983 in various roles with PSNI, NI Court Service, NIHE, NICS, and DHSSPS. Proficient in office administration, data entry, filing, and customer service. Active volunteer with Volunteer Now in event marshalling roles.

Invigilator - SERC - Bangor

(2023-01)

Taking exams with students in main hall, separate room for those with additional needs. Giving out exams papers, seating students and checking identity.

• Noting any incidents during exams
• Giving exams papers back to exams office when completed

Band 3 Administration Physiotherapy - Belfast Trust - Mater Hospital - Belfast

(2025-11 - 2025-11)

• Taking telephone calls for physio appointments
• Sending letters to patients

Admissions Officer - Belfast Metropolitan College - Belfast

(2025-08 - 2025-09)

• Enrolment checks for new term
• Checking identity, exams results, validating exams

Band 3 Administrative Assistant - Bayview Daycare Centre - Bangor

(2024-08 - 2025-05)

• Taking calls for Social Workers in Learning Disability
• Sending emails
• Taking minutes
• Updating Reviews of Social Workers with patients on spreadsheet
• Covering calls for Downpatrick when staff on leave

Band 2 Administration - Belfast Health and Social Care Trust - Belfast City Hospital Cancer Centre - Belfast

(2024-01 - 2024-07)

• Collecting Medical Records from day surgery
• Sorting files
• Scanning by track and trace
• Filing Medical Records
• Label records

Exams Administrator - Belfast Metropolitan College - Belfast

(2023-11 - 2023-11)

• Invigilator for exams
• Checking student ID
• Giving instructions to students before exams begins
• Checking exams papers are correct
• Marking attendance of students
• Completing seating plans for exam room
• Processing certificates
• Contacting students via email about queries

Band 2 Administrator Family & Child Team Part-Time - The Arches Centre - Belfast

(2023-09 - 2023-10)

• Telephone calls
• Emails

Band 2 Administrator - Bradbury Wellbeing Centre - Belfast

(2023-02 - 2023-07)

• Back Office Administrator
• Date Entry
• Report Writing
• Photocopying
• Filing
• Telephone

Invigilator - Bangor SERC - Bangor

(2023-01)

• Giving students exam papers from exam boards
• Checking ID of students before they take exam
• Checking attendance of students taking exam
• Students given instructions to follow during exam, told when to begin and time exam will end
• Handing exam papers back to exams office to be sent to awarding body for marking
• Noting any incidents during examinations

Exams Administrator - Bangor SERC - Bangor

(2022-05 - 2022-11)

• Text Students to collect or post certificates
• Filing certificates
• Certificate queries
• Collecting post
• Using Spreadsheet recording details when certificated are received
• Invigilator for Exams
• Giving students exam papers
• Students given instructions to follow during exam; Length of exam, told when to begin and time when exam will end
• Checking ID and attendance for students taking exam

Filing Clerk - Ards Mental Health Hospital - Newtownards

(2022-04 - 2022-05)

Reception/Administration - Stranmillis University College - Belfast

(2021-09 - 2022-04)

• Telephone calls
• Checking Email
• Franking post
• Opening post
• Directing students to courses

Band 3 Administrator Registration Department - The Regulation and Quality Improvement Authority - Belfast

(2021-04 - 2021-08)

• Scanning file documents to Outlook Express
• Creating folders
• Saving documents

Business Support Clerk - Cleansing Department - Belfast City Council - Belfast

(2017-02 - 2021-01)

Dogs and Pest Control. Used Outlook for email queries, dog licences, fouling, pest control data entry and Excel to record payments of dog fines.

• Processing Dog Licences
• Taking payments from member of the public for Dog Licences, fines
• Booking appointments for Pest controllers
• Filing
• Checking emails
• Data input of Dog and Pest requests
• Bank lodgement of money

Band 3 Admin Finance - Belfast Health and Social Care Trust - Belfast

(2016-08 - 2016-12)

• Updating finance spreadsheets
• Checking timesheets for hours and hourly rate
• Checking for Invoices
• Photocopy

Administration - EM News Distribution - Belfast

(2016-06 - 2016-08)

• Allocating daily newspaper numbers for national Newspapers, telephone
• Checking vans are locked
• Counting daily returns of newspapers for publishers
• Recording returns on spreadsheet
• Printing out two Audits each day and filing

Reception Cover - Tyco Security Products - Belfast

(2016-05 - 2016-05)

• Telephones
• Email
• Buzzer
• Post

Reception Cover - Praxis Care - Belfast

(2016-05 - 2016-05)

• Telephones
• Email
• Buzzer for door

Reception Cover - JNP Architects - Belfast

(2016-04 - 2016-04)

• Telephones
• Email
• Buzzer for door

Data Input - Royal College of Speech and Language Therapists - Belfast

(2016-04 - 2016-04)

• Data Input School competition information on Excel document

Reception Cover - City East Business Centre - Belfast

(2016-04 - 2016-04)

Audit Assistant - Belfast Met - Belfast

(2016-02 - 2016-03)

• Auditing classrooms in each campus
• Noting down if room empty
• Number of students in class
• Name of Course and Module

Administration - PRONI - Belfast

(2015-12 - 2016-01)

• Fetching files, documents, books from stores ordered by members of the public
• Checking them in online
• Returning to store

Interpreting Operator - NI Health & Social Care Interpreting Service - Belfast

(2015-10 - 2015-11)

• Logging details
• Printer
• Phone

Estates Department - Stranmillis University College - Belfast

(2015-07 - 2015-08)

• Emails
• Telephone
• Recording college faults on spreadsheet
• Filing

Helpline Advisor - Electoral Office for Northern Ireland - Belfast

(2015-04 - 2015-05)

• Advising people how to register to vote in election
• Posting out postal vote applications
• Advice on evidence needed to register
• Checking if people are on register and deadline

Administration Assistant NICS - Department of Social Development - Belfast

(2014-06 - 2015-03)

Employment Support Allowance

• Filing, sorting sick lines, new claims for sickness benefit into files
• Label files
• Checking details on computer
• Sorting post
• Photocopying

Administration Band 2 - Payroll Shared Service Centre - Health Social Care BSO - Belfast

(2014-05 - 2014-06)

• Taking calls from Health Service Staff
• Passing details to Payroll Officers

Administration Assistant - Department of Health, Social Service & Public Safety - Belfast

(2014-01 - 2014-05)

CSE - Commerce, English, Geography, Art - NELB (1982 - 1982)

NVQ Level 2 - Business Administration (1993 - 1993)

RSA Stage 1 - Word Processing Part 1 (1999 - 1999)