Retail Assistant - ASDA - Portsmouth
(2024-02 - 2025-07)
- Delivered high-quality customer service, resolving queries and complaints efficiently
- Maintained store safety standards, ensuring a secure environment for staff and customers
- Took on front-of-store leadership responsibilities, supporting daily operations
- Coordinated team breaks and floor coverage to ensure continuous service
- Provided guidance and support to team members during busy periods
- Handled stock deliveries, replenishment, and inventory checks
- Operated tills accurately, managing both cash and card transactions
- Followed loss prevention procedures and remained vigilant on the shop floor
Crew Member - Burger King - Portsmouth
(2023-05 - 2024-02)
- Worked effectively in a fast-paced, high-pressure environment
- Provided fast, friendly service while maintaining professionalism
- Followed strict food hygiene and safety regulations
- Supported team communication to ensure smooth service during peak hours
- Assisted in upselling menu items and promotions
Sandwich Artist - Subway - Portsmouth
(2022-11 - 2023-05)
- Prepared customer orders quickly and accurately to a high standard
- Maintained excellent hygiene and food safety practices
- Managed multiple orders simultaneously during busy periods
- Built positive relationships with customers, encouraging repeat business
Front of House / Kitchen Assistant - The Fisherman's Kitchen
(2022-06 - 2022-11)
- Supported both kitchen operations and front-of-house service
- Handled customer interactions and cash transactions professionally
- Ensured cleanliness and compliance with health and safety regulations
- Helped maintain an efficient workflow between kitchen and service areas
Social Prospecting Executive - Lead Forensics
(2022-02 - 2022-06)
- Identified and engaged potential clients through targeted outreach
- Consistently met performance targets and KPIs
- Maintained accurate records using CRM systems
- Worked collaboratively across teams to improve results and strategy
Customer Assistant - Tesco Express - Portsmouth
(2020-06 - 2022-02)
- Managed high-volume transactions with accuracy and efficiency
- Maintained store cleanliness and safety standards
- Provided excellent customer service under pressure
- Monitored shop floor activity to support loss prevention
Crew Trainer - McDonald's Pompey Centre
(2017-06 - 2020-06)
- Trained and mentored new staff, improving team performance
- Delegated tasks and supported smooth shift operations
- Handled customer complaints professionally and efficiently
- Ensured compliance with food safety and hygiene regulations
Team Member - KFC Pompey Centre
(2014-09 - 2017-05)
- Delivered consistent service in a fast-paced environment
- Maintained cleanliness and food preparation standards
- Assisted with stock management and deliveries
- Worked as part of a team to meet service targets
