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Conner Burr

Conner Burr

Reliable and professional individual with over 8 years of experience in fast-paced, customer-facing environments

Talent
PortsmouthMember since July 11, 2026
Conflict Management & De-escalationStrong Observation & Situational AwarenessHealth & Safety ComplianceCustomer Service & CommunicationTeam Leadership & TrainingIncident Awareness & ReportingReliable, Punctual & ProfessionalCCTV Awareness
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Conflict Management & De-escalationStrong Observation & Situational AwarenessHealth & Safety ComplianceCustomer Service & CommunicationTeam Leadership & Training

About

Reliable and professional individual with over 8 years of experience in fast-paced, customer-facing environments. Highly skilled in conflict management, maintaining safety standards, and handling high-pressure situations with a calm and controlled approach. Currently completing SIA training with a strong interest in building a career in the security industry. Known for strong observational skills, punctuality, and the ability to take initiative while working independently or as part of a team.

Experience

Retail Assistant - ASDA - Portsmouth

(2024-02 - 2025-07)

  • Delivered high-quality customer service, resolving queries and complaints efficiently
  • Maintained store safety standards, ensuring a secure environment for staff and customers
  • Took on front-of-store leadership responsibilities, supporting daily operations
  • Coordinated team breaks and floor coverage to ensure continuous service
  • Provided guidance and support to team members during busy periods
  • Handled stock deliveries, replenishment, and inventory checks
  • Operated tills accurately, managing both cash and card transactions
  • Followed loss prevention procedures and remained vigilant on the shop floor

Crew Member - Burger King - Portsmouth

(2023-05 - 2024-02)

  • Worked effectively in a fast-paced, high-pressure environment
  • Provided fast, friendly service while maintaining professionalism
  • Followed strict food hygiene and safety regulations
  • Supported team communication to ensure smooth service during peak hours
  • Assisted in upselling menu items and promotions

Sandwich Artist - Subway - Portsmouth

(2022-11 - 2023-05)

  • Prepared customer orders quickly and accurately to a high standard
  • Maintained excellent hygiene and food safety practices
  • Managed multiple orders simultaneously during busy periods
  • Built positive relationships with customers, encouraging repeat business

Front of House / Kitchen Assistant - The Fisherman's Kitchen

(2022-06 - 2022-11)

  • Supported both kitchen operations and front-of-house service
  • Handled customer interactions and cash transactions professionally
  • Ensured cleanliness and compliance with health and safety regulations
  • Helped maintain an efficient workflow between kitchen and service areas

Social Prospecting Executive - Lead Forensics

(2022-02 - 2022-06)

  • Identified and engaged potential clients through targeted outreach
  • Consistently met performance targets and KPIs
  • Maintained accurate records using CRM systems
  • Worked collaboratively across teams to improve results and strategy

Customer Assistant - Tesco Express - Portsmouth

(2020-06 - 2022-02)

  • Managed high-volume transactions with accuracy and efficiency
  • Maintained store cleanliness and safety standards
  • Provided excellent customer service under pressure
  • Monitored shop floor activity to support loss prevention

Crew Trainer - McDonald's Pompey Centre

(2017-06 - 2020-06)

  • Trained and mentored new staff, improving team performance
  • Delegated tasks and supported smooth shift operations
  • Handled customer complaints professionally and efficiently
  • Ensured compliance with food safety and hygiene regulations

Team Member - KFC Pompey Centre

(2014-09 - 2017-05)

  • Delivered consistent service in a fast-paced environment
  • Maintained cleanliness and food preparation standards
  • Assisted with stock management and deliveries
  • Worked as part of a team to meet service targets

Education

Level 2 - Carpentry - Highbury North Harbour College (2014 - 2016)

6 GCSEs - English, Maths, Science, ICT, and PE - Milton Cross Academy

Skills

customer-facing environments

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