Corrine Martin

An experienced Medical Secretary and Administrator with over 20 years' experience across NHS acute, specialist and community healthcare settings. Skilled in managing complex clinical correspondence, coordinating multidisciplinary communication and maintaining accurate patient records in high-pressure environments. Adept in medical terminology and transcription; adaptable and reliable with strong organisational ability, attention to detail and discretion when handling sensitive information.

Committed to delivering high-quality administrative support aligned with service targets and patient care standards.

Medical Secretary – Cellular Pathology - St George's Hospital, London - London

(2020-08 - 2025-08)

• Provided comprehensive secretarial support within the Cellular Pathology department, contributing to a high-quality diagnostic service for patients with complex needs.
• Audio-typed macroscopic reports for upper and lower GI specimens, demonstrating accuracy and precision.
• Typed and distributed second opinions, histology and cytology reports, coordinating multidisciplinary communication.
• Established and maintained efficient office systems to ensure service efficiency.
• Responded to telephone and email enquiries professionally and responsively.

Medical Secretary - Agency Placement - Michael Page International, London - Redhill

(2020-07 - 2020-08)

• Provided administrative and secretarial support to GPs and the wider Practice team.
• Processed electronic and paper documentation using EMIS Web, Docman and AccuRx systems.
• Prioritised referrals and correspondence in line with Practice protocols.

Personal Shopper (Essential Worker – Temporary Contract) - Tesco Croydon CFC - Croydon

(2020-05 - 2020-07)

• Adapted to frontline essential work during the COVID-19 pandemic.
• Efficiently picked and processed online customer orders.
• Maintained strict adherence to health and safety protocols.
• Demonstrated reliability, punctuality and adaptability in a fast-paced environment.

Medical PA – Cardiology - Royal Brompton Hospital, London - London

(2018-07 - 2020-04)

• Delivered comprehensive secretarial support to Consultants, junior doctors and multidisciplinary teams.
• Managed complex and sensitive enquiries from patients, relatives and external agencies.
• Coordinated outpatient appointments, admissions and investigations.
• Acted as first point of contact for patients and colleagues alike, demonstrating empathy, discretion and professionalism.

Medical Secretary – Agency placements - Venn Group, London - London

(2017-09 - 2017-11)

General Surgery | Homerton Hospital, London

• Managed enquiries from patients, families, GPs and professionals.
• Produced and distributed patient correspondence and documentation.
• Prioritised workload to meet Trust deadlines.
• Covered other secretarial offices during periods of leave.
• Maintained efficient office systems and upheld patient confidentiality.
• Provided cross-cover during staff absences to maintain continuity of service.

Interim Medical Typist – Dental Institute - King's College Hospital, London - London

(2017-04 - 2017-06)

• Typed clinic letters and reports from digital dictation for Oral Surgery Consultants.
• Managed workload chronologically to meet turnaround targets.
• Tracked medical notes via patient administration systems (PIMS).
• Distributed correspondence appropriately and provided leave cover.

Medical Secretary – Urology - Royal Marsden Hospital, Sutton - Sutton

(2016-05 - 2016-12)

• Processed new patient referrals within nationally agreed cancer targets.
• Managed telephone enquiries from patients, carers and GPs.
• Maintained medical records and tracked documentation.
• Supported private and overseas patient pathways in line with Trust policy.

Medical Secretary – Cardiorespiratory - Harefield Hospital, Uxbridge - Uxbridge

(2015-10 - 2016-04)

• Audio-typed clinical correspondence within 7-day turnaround targets.
• Managed patient enquiries, including complaints and distressed callers.
• Updated consultant diaries and clinic schedules.
• Provided sickness and annual leave cover for colleagues.
• Maintained strict confidentiality and professional boundaries.

Medical Secretary – Respiratory - Royal Brompton Hospital, London - London

(2015-02 - 2015-09)

• Audio-typed clinical correspondence and actioned post-discharge instructions.
• Managed waiting lists for outpatients and day cases.
• Followed up on patient results where appropriate.
• Provided clerical cover during staff absences.

NCFE Level 3 - Working in Education – Understanding How to Support Learning of Children & Young People with SEND - Successful Mums Career Academy (2026-01 - 2026-01)

Diploma of Higher Education (DipHE) - Law with Business Management - Greenwich School Of Management (2018-07 - 2018-07)

ILEX Level 3 Legal Secretaries Certificate - Administration, Communication Studies, Call Centre Operations - Matthew Boulton College (2004-07 - 2004-07)

GCSEs (AQA/Edexcel) - English, Mathematics - Handsworth Wood Girls' School (2000-07 - 2000-07)