Craig Lesbirel
Sales, Operations & Customer Service Leader
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About
am an experienced leader with a proven track record of managing, motivating, and developing high-performing teams across diverse industries. My friendly yet professional approach enables me to build strong working relationships, fostering collaboration and trust. Having spent many years in a contact center environment for a blue-chip telecommunications company, I currently manage the operations of a multi-channel contact center for a FTSE 100 company, where I focus on driving efficiencies, enhancing customer service, and achieving measurable outcomes.
Experience
am an experienced leader with a proven track record of managing, motivating, and developing high-performing teams across diverse industries. My friendly yet professional approach enables me to build strong working relationships, fostering collaboration and trust. Having spent many years in a contact center environment for a blue-chip telecommunications company, I currently manage the operations of a multi-channel contact center for a FTSE 100 company, where I focus on driving efficiencies, enhancing customer service, and achieving measurable outcomes.
Education
A Level multiples and diploma
