Crystal Doyle

Customer-focused professional with extensive experience in client interaction, service recovery, fast-paced environments, and multitasking across retail, food service, and animal care settings. Recognized for strong communication, patience, and the ability to stay calm and helpful under pressure. Skilled in resolving customer concerns, maintaining organized workspaces, and delivering consistent, high-quality service. Seeking a customer service role where reliability, empathy, and problem solving contribute to a positive customer experience.

Dog Groomer / Client Service at TLC Pet Salon (2019-11 – 2022-06)

Assisted clients during checkin and checkout, answered questions and recommended services. Built trust with customers by ensuring pets were handled safely and compassionately. Managed appointment flow and maintained a clean, professional environment. Provided updates to clients and addressed concerns with patience and clarity.

• Assisted clients during checkin and checkout, answering questions and recommending services.
• Built trust with customers by ensuring pets were handled safely and compassionately.
• Managed appointment flow and maintained a clean, professional environment.
• Provided updates to clients and addressed concerns with patience and clarity.

Kitchen Staff / Cashier at Scuttlebutts (2017-02 – 2019-04)

Delivered friendly, efficient service at the register and front counter. Handled customer questions, special requests, and order issues with professionalism. Maintained accuracy in cash handling and POS transactions. Supported a positive customer experience during busy periods.

• Delivered friendly, efficient service at the register and front counter.
• Handled customer questions, special requests, and order issues with professionalism.
• Maintained accuracy in cash handling and POS transactions.
• Supported a positive customer experience during busy periods.

Kitchen Crew Member / Customer Support at Casey's General Store (2016-03 – 2016-12)

Assisted customers at the register and responded to product or order inquiries. Prepared food items quickly and accurately to meet customer expectations. Maintained a clean, welcoming store environment.

• Assisted customers at the register and responded to product or order inquiries.
• Prepared food items quickly and accurately to meet customer expectations.
• Maintained a clean, welcoming store environment.

Team Member at Panera Bread (2014-12 – 2015-06)

Provided customer service across bakery, sandwich, salad, and register stations. Ensured orders were correct and delivered promptly. Helped maintain a positive dining experience for guests.

• Provided customer service across bakery, sandwich, salad, and register stations.
• Ensured orders were correct and delivered promptly.
• Helped maintain a positive dining experience for guests.

Temporary 2nd Assistant Manager at Casey's General Stores (2011-12 – 2014-12)

Assisted customers with purchases, returns, and product questions. Handled daily cash counts, register operations, and store opening/closing. Ensured store cleanliness and product availability to support customer satisfaction. Trained new employees on customer service expectations and store procedures.

• Assisted customers with purchases, returns, and product questions.
• Handled daily cash counts, register operations, and store opening/closing.
• Ensured store cleanliness and product availability to support customer satisfaction.
• Trained new employees on customer service expectations and store procedures.

Housekeeper at Motel 6 (2011-02 – 2011-05)

Supported guest satisfaction by preparing clean, comfortable rooms. Responded to guest requests and ensured needs were met promptly.

• Supported guest satisfaction by preparing clean, comfortable rooms.
• Responded to guest requests and ensured needs were met promptly.

Barista at Kansas State University Student Union Food Services (2009-03 – 2010-06)

Prepared beverages while providing friendly, efficient customer service. Handled cash transactions and maintained a clean service area.

• Prepared beverages while providing friendly, efficient customer service.
• Handled cash transactions and maintained a clean service area.

Server at Applebee's (2007-12 – 2008-09)

Delivered attentive table service, ensuring guests had a positive dining experience. Managed multiple tables, orders, and customer needs simultaneously. Resolved issues quickly to maintain customer satisfaction.

• Delivered attentive table service, ensuring guests had a positive dining experience.
• Managed multiple tables, orders, and customer needs simultaneously.
• Resolved issues quickly to maintain customer satisfaction.

High School Diploma – Hoisington High School

College Coursework in Business – Everest University – South Orlando