Business Development Manager at Gaskells Waste Services (2026-03 – 2026-07)
- Developed new commercial business through prospecting, cold calling and relationship building.
- Managed the complete sales cycle from initial contact and qualification through to quotation, negotiation and conversion.
- Identified customer requirements and recommended appropriate commercial waste management and recycling solutions.
- Built and maintained relationships with new and existing customers.
- Identified opportunities for additional services and account growth.
- Worked with operational teams to ensure customer requirements were effectively delivered.
Sales Account Manager at Simple Technology (2023-05 – 2025-09)
- Managed and developed new and existing B2B customer accounts.
- Generated new business through cold calling and proactive prospecting.
- Managed the full sales process from initial contact through to close.
- Developed existing accounts by identifying additional sales opportunities.
- Built strong relationships with customers and decision-makers at all levels.
- Supported marketing activity and new business generation.
Commercial Account Manager at Dynabook (2020-03 – 2022-01)
- Managed new and existing technology opportunities across construction, banking, insurance, technology, retail and sport.
- Developed solutions around customer requirements, business needs and budget cycles.
- Worked with distributors, resellers and end customers to progress opportunities.
- Managed customer meetings and maintained key relationships.
- Worked with marketing on annual campaigns and organised training events.
- Produced regular sales forecasts against budgets and actuals.
- Used pricing models to deliver competitive solutions while maximising commercial opportunities.
Data Centre Sales Specialist at CDW (2016-01 – 2019-02)
Promoted into the Data Centre Sales team following success as Vendor Manager, with responsibility for IBM, Lenovo DCG and hyperconverged technologies.
- Developed customer opportunities and positioned appropriate technology solutions.
- Worked with vendors to maximise revenue, margin and rebates.
- Drove year-on-year business growth across multiple revenue streams.
- Worked closely with sales, technical and vendor teams to maximise commercial opportunities.
- Maintained strong technical knowledge through vendor training.
- Grew Lenovo DCG from £500k to £4.5m in 12 months.
- Grew IBM from £2.5m to £18.7m over three years.
- Managed significant growth across multiple revenue streams, culminating in a final-year annual sales target of £156m.
Lenovo & IBM Vendor Manager at CDW (2015-01 – 2016-01)
Promoted from IBM Business Development Manager.
- Managed Lenovo and IBM vendor relationships and commercial performance.
- Helped grow the wider business from £32m to £55m.
- Built IBM business from approximately £2m per year.
- Organised marketing campaigns and vendor training.
- Managed rebates, promotions and margin opportunities.
- Grew Lenovo X-Series from approximately £300k per quarter to £1m per quarter.
IBM Business Development Manager at CDW (2014-06 – 2015-01)
Joined CDW and was subsequently promoted twice.
- Developed existing IBM revenue and generated new customer opportunities.
- Built and maintained strategic customer relationships.
- Planned IBM portfolio training for sales and pre-sales teams.
- Worked directly with IBM to maximise rebates, promotions and margins.
- Identified additional opportunities across the IBM portfolio.
Internal Account Manager at SCC (2012-01 – 2014-06)
- Developed SCC's customer base across Service Integrators including CSC and Atos and expanded activity across Scotland.
- Built strong customer relationships and closed significant IBM opportunities.
- Completed IBM product training and accreditations.
Purchasing Administrator / X-Series Quoting at SCC (2009-03 – 2012-01)
- Managed sales orders, purchasing records, customer quotations, supplier issues, returns, loan/rental orders and SLA reporting.
- Acted as the key contact for X-Series quoting and hosted quarterly reviews with senior stakeholders.
Expeditor at Fujitsu Services (2006-10 – 2008-03)
- Managed customer and supplier orders and communications, supporting major organisations including HMCE, GlaxoSmithKline, MOD, Lloyds TSB and DWP.
- Trained new starters and supported process improvements.
