Medical Receptionist - ADP Call Centers Limited
(2026-03)
- Handle a high volume of patient calls, providing professional and compassionate support and assistance.
- Manage appointments, prescription requests, and referrals, ensuring patient queries are handled efficiently.
- Maintain confidential patient information and liaise with the GP surgery and healthcare professionals when required.
- Use SystmOne and Accurx daily to manage patient records and appointments.
Catering Assistant - DOMIS EAT
(2024-07 - 2026-03)
- Preparing and serving food and drinks for staff on the construction site.
- Keeping the kitchen and dining areas clean and hygienic, restocking supplies, handling cash, and card payments.
- Providing friendly customer service.
- Adhere to health and safety standards and support the catering team to make sure daily service runs smoothly.
Personal Assistant - Hoffmann Automobile Germany
(2022-11 - 2024-06)
- Responsible for assisting English clients during sales processes.
- Act as a liaison between clients and colleagues by managing emails, phone calls, and correspondence to maintain effective communication.
- Efficiently manage and coordinate calendars, scheduling meetings, appointments, and travel arrangements to ensure optimal time management.
Hostess - Lane7 Bowling
(2022-06 - 2022-11)
- Anticipate guests' needs during service or direct them around the venue.
- Managed ResDiary bookings system online.
- Drive promotions that complement and deliver a first-class Food and Beverage operation.
- Promote teamwork & service quality through active participation in team meetings.
Hostess - Cibo Restaurant
(2021-02 - 2022-05)
- Dealt with email enquiries, phone calls and managed the restaurant reservations through Access Collins online portal.
- Greeted and seated guests by offering the restaurant's menu.
- Monitored dining activity, inspected menus for cleanliness and assisted waiters when necessary.
Supervisor - South Manny Flavaz Takeaway
(2018-02 - 2021-02)
- Ability to deal with conflict revolution by the staff.
- Supported the team when it was required due to increased workload and/or staff absence.
- Cash handling processed refunds and sales.
Hostess - Neighborhood Restaurant
(2015-09 - 2018-02)
- Manage reservations via phone, online, or in person.
- Greet and welcome guests warmly, manage seating arrangements.
- Reported complaints to senior management.
