Dan

Hard working individual looking to work using the skills gained throughout the years of education, work, and volunteering.

Sales advisor - Harvey Norman Flagship store Merry Hill

(2024-09)

Dedicated sales professional with experience at Harvey Norman's UK flagship store, specialising in kitchen packages, home appliances, and consumer electronics, including advanced TV technologies such as OLED and QLED. Proven ability to drive sales through expert product knowledge and exceptional customer service. Skilled in managing customer relations, liaising with suppliers, and ensuring efficient order and ensuring efficient order fulfilment.

• Exceeded sales targets in kitchen packages, appliances, and electronics.
• Liaised with suppliers for timely order processing and delivery.
• Managed and tracked orders to ensure customer satisfaction.
• Provided expert product advice and demos.

Sales assistance Christmas temp - Footlocker

(2023-11 - 2024-01)

• Hitting targets
• Finding stock
• Efficient
• High level of customer service

Customer service assistant temporary role - Savills merry hill centre

My role is to Provide excellent customer service by using effective listening and communication with customers to resolve complaints and requirements on a daily. This is through face-to-face encounters and over the phone, following protocol on every shift to enhance the quality of work delivered to customers.

• Lost property
• Mall walks
• Health and safety check
• Organisation

Sales Assistant temporary role - Tesco Express - Halesowen

(2021-08 - 2022-01)

• Teamwork
• Providing excellent customer service
• Safe manual handling
• Following Health & Safety regulations
• Shifts, including overtime

Sales Assistant - Flannels

(2019-11 - 2021-05)

At Flannels, I was responsible for taking early morning deliveries, and organising stock including merchandising displays. I worked as part of a team to provide excellent service and to deal with any customer complaints. I handled payments and worked to company standards. In addition, I covered shifts as well as working during busy seasonal periods including, Christmas Eve, Boxing Day, Black Friday etc also taking on early morning deliveries.

• Providing excellent customer service
• Safe manual handling
• Following Health & Safety regulations
• Practising good housekeeping
• Shifts, including overtime, holidays periods, and sales
• Teamwork

Manual Handling (2022-11 - 2022-11)

Free standing Mathematics - Halesowen College (2017 - 2017)

NVQ Level 2 - IT

OCR Level 2 Cambridge Technical Extended Certificate - IT

Pearson BTEC Level 1 Award - Retail knowledge

Gateway Qualifications Entry Level Award - E-Safety

NVQ Level 1 - Business Retail and IT (2016 - 2016)