Daniel Murphy

Telesales agent

Talent

BoltonMember since September 6, 2026

Customer engagementSales and salesCustomer service skillsSales OperationsAdministration

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Customer engagementSales and salesCustomer service skillsSales OperationsAdministration

About

Hardworking and proactive individual committed to improving customer service, loyalty and satisfaction. Applies resourceful and logical thinking approach to problem-solving that resolves complex issues swiftly. Approachable communicator, confident in providing superior levels of customer care.

Experience

Telesales agent - Telepro-UK LTD - Bolton, Greater Manchester

(2025-09 - 2026-07)

Assured consistent performance under pressure during peak call times, delivering efficient service always.
Utilised product knowledge to boost sales figures.
Handled difficult customers tactfully to ensure minimal complaints and return business.

Sales advisor - Aura Recruitment - Manchester, Greater Manchester

(2025-07 - 2025-09)

Participated in team meetings contributing valuable ideas for sales improvement.
Worked extended hours during holiday season managing high customer.
Helped customers with energy bills.

Crew member - R & L Restaurants - Walkden, Greater Manchester

(2022-11 - 2025-07)

Resolved customer complaints quickly, restoring trust in our service quality.
Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
Ensured customer satisfaction with prompt and accurate order fulfillment.