Danielle Gould

Organised, dependable and approachable professional with experience working in busy environments where accuracy, confidentiality, communication and organisation are essential. Experienced in maintaining accurate records, updating computerised systems, handling confidential information and supporting day-to-day administrative activities. Confident using Microsoft Word, Excel and Outlook, as well as SIMS, Arbor and CPOMS.

Strong attention to detail with the ability to manage information accurately, follow procedures, communicate professionally and work effectively both independently and as part of a team. Now seeking an Administration, Office Support, Reception, Data Entry or Customer Service position where I can transfer my existing skills, develop my office experience and make a positive contribution to an organisation.

SEN Learning Support Assistant - Kingswood School - Basildon

(2020-01 - 2020-11)

• Maintained accurate records and updated information on school computer systems.
• Used SIMS, Arbor and CPOMS to record, manage and update information.
• Handled confidential information responsibly and followed confidentiality requirements.
• Supported day-to-day administrative and organisational tasks.
• Communicated professionally with colleagues and other members of staff.
• Worked accurately in a busy environment while managing competing responsibilities.
• Supported colleagues with organisational tasks and ensured information remained up to date.

Midday Assistant - Ryedene School

(2016-06 - 2020-01)

• Worked reliably as part of a team in a busy school environment.
• Communicated effectively with staff and parents.
• Followed established procedures and maintained a safe and well-organised environment.
• Managed responsibilities independently while working as part of a wider team.
• Developed strong communication, organisation and time-management skills.
• Demonstrated reliability, flexibility and a responsible approach to work.

Volunteer Learning Support Assistant - Ryedene School

(2016 - 2020)

• Supported staff with day-to-day organisational tasks.
• Prepared resources and ensured materials were organised and available when required.
• Assisted with administrative duties.
• Worked collaboratively with staff and followed instructions accurately.
• Demonstrated reliability, flexibility and willingness to support colleagues.

Full-Time Parent and Carer

(2016-06)

• Managed family responsibilities before returning to employment through volunteering and paid work.
• Developed strong organisational, planning, time-management and multitasking skills, including the ability to manage competing responsibilities effectively.

GCSEs - Barnstable School (1996 - 2001)