Darina Bishop

Medical receptionist at Montserrat Medical Services (2019-08 – Present)

• Assisted with medical coding, billing and auditing
• Scheduled patient appointments and followed up with reminders
• Managed high call volumes, directing calls professionally
• Contributed to a positive work environment through effective collaboration and supporting team initiatives

SALES ASSISTANT at SHEIKE (2024-08 – 2025-02)

• Goal setting with clients, assessing strengths and weaknesses
• Adjusting clients to correct alignment for safe and effective results
• Teaching breathwork and incorporating philosophy into classes
• Responding and improving service based on client feedback

FINE DINING HOSTESS at Vaporetto (2022-03 – 2022-08)

• Demonstrated wine pairing expertise and extensive menu knowledge to enhance dining experience
• Received management recognition for consistent compliments on exceptional service
• Trained new servers on restaurant policies and procedures

Store manager at AQUILA (2021-07 – 2022-03)

• Enhanced customer satisfaction through staff training in service and product knowledge
• Maximized sales with creative visual displays and store layouts
• Completed point-of-sale opening and closing procedures

Medical receptionist at Gastrointestinal Specialists Brisbane (2021-03 – 2021-05)

• Completed patient referrals, medical coding and billing
• Printed prescriptions in compliance with practice protocol
• Initiated triage processes for streamlined patient flow restaurant manager at Mad Mex (2019-01 – 2019-08)
• Trained staff on cooking procedures, and safety regulations
• Ensured facility compliance with health codes
• Analysed sales data to identify trends and adjust purchasing decisions

200 Hour Yoga Teacher Training in Yoga – Yoga Union (2023 – 2023)

Diploma of Business in Business – Barrington College, Nudgee College (2018 – 2018)

High School Certificate – Mount Alvernia College (2018 – 2018)

Bachelor of Business & Psychology in Business & Psychology – Queensland University of Technology (2019-01 – 2020-11)