Dawn Smythe

Highly skilled and detail-oriented administrator, experienced in managing and organising office tasks efficiently. Excellent at multi-tasking and maintaining high standards of work, with exceptional phone manners and time management skills. Proficiency invoicing, account reconciliation and credit control.

Office Manager - Mooncomputers Ltd

(2007-02 - 2029-04)

• Invoice Management: Receive, scan, review, and enter invoices (both PO and non-PO) into the accounting system.
• Verification & Accuracy: Check invoices for correct details, amounts, taxes, and match them to purchase orders (POs) and delivery receipts.
• Discrepancy Resolution: Investigate and resolve issues between invoices, POs, and supplier statements.
• Approvals & Payments: Route invoices for appropriate approvals and process payments for approved invoices.
• Data & Records: Maintain accurate records and databases of all processed invoices.
• Customer and Supplier Communication: Handle customer and supplier queries and follow up on outstanding issues.
• Reporting & Compliance: Assist with month-end closing, provide reports, and ensure adherence to financial policies.
• Negotiating renewal of company insurance including employer liability professional
• Experience: Proven experience in Accounts Payable (AP) and invoice processing.
• Attention to Detail: Meticulous focus on accuracy.
• Software Proficiency: Familiarity with accounting software, QuickBooks Desktop
• Communication: Strong verbal and written skills for vendor, customers and internal communication.
• Organisation: Ability to manage workloads, prioritize tasks, and work under pressure.
• Previously responsible for compiling payroll information for accountants
• Previously Health and Safety Officer maintaining risk assessments

Bureau de change - Marks and Spencer’s - Milton Keynes

(2006-03 - 2007-01)

• Presenting a professional and friendly first impression to all customers
• Exchanging sterling to variety of holiday currencies and also for business clients
• Exchanging foreign currency back to GBP sterling
• Currency reconciliation at end of day ensuring each currency balance at end of shift
• Checking for fraudulent bank notes or embargo currencies
• Comply with banking regulations

South Northants Council - Towcester

• Maintaining and organising the company filing system
• Answering incoming calls
• Typing all necessary documents and correspondence as required
• Printing any supplementary notes as required
• Running professional errands

Barclays Bank - Northampton

• Answering incoming calls from customers regrading day to day bank queries
• Resigning payments on closed accounts
• Ordering of cheque books
• Responsible to branch opening and ensuring branch security was adhered to all times

Barclays Bank - St Peter Port Guernsey

• Processing international payments within currency cut of times
• Maintaining limited holding currency after cut off to keep interest penalties to minimum
• Establish the cost-effective router of the payment
• Responsible to keyholder and ensuring branch security was adhered to all times

A-levels - College/School Name (2015-09 - 2018-06)

10 GCSEs, grade A-C, including Maths and English - School Name (2013-09 - 2018-06)