Deborah Stevenson
Customer service supervisor
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About
I have been in customer facing rolls for a very long time it is my passion to help and support people with my skills and knowledge
Experience
Supervisor - Clintons/cardzone - Perth and kinross
(2025-09)
- Running shop key holder cash handling
- Stock control and order rota preparing
- Managing a small staff group
- Shop floor control
- Customer handling
Care Assistant - Oakbank care home - Crieff
(2025-01 - 2025-08)
- Caring for residents personal care
- Helping nursing staff
- Talking to residents family
- Medication handling
- Food handling
- Caring for residents with a multitude of different illnesses
- Helping on trips out
- Cleaning
Assistant Manager - Clinton Cards - Perth
(2023-11 - 2024-11)
- Cash handling
- Key holder
- Sending and receiving emails from head office
- Stock control
- Lone working
- Managing a small team
Health Care Support Worker - NHS tayside - Crieff
(2022-05 - 2023-10)
Healthcare support worker in hospital setting daily patient care cleaning serving food etc
Health Care Assistant - Balhousie Care Group - Crieff
(2022-08 - 2022-11)
Caring for patients personal care working with other care staff
Customer Service Supervisor - B&M Retail - Crieff
(2021-08 - 2022-09)
- Cash office management
- Till operating
- Delegating a team
- Cleaning
- Key holder
Healthcare support worker - NHS Tayside - Perth
(2020-08 - 2021-09)
Healthcare support worker within perth royal hospital care of the elderly, learning how to do blood sugars plus my normal helping with personal care and assisting the nurses with anything needed
Senior Home Care Assistant - Tayside home care - Crieff
(2020-09 - 2021-06)
Helping a older couple with personal care, making lunch making dinner, getting ready for bed and helping into bed, tidying up
Receptionist - Braidhaugh holiday park - Crieff
(2019-03 - 2020-07)
I work on reception answering calls taking bookings and payments, interacting with customers, listening to customer feedback, answering emails, light cleaning.
Shop Assistant - Bargain Buys Retail - Crieff, Perth and Kinross
(2019-02 - 2019-04)
Duties included serving customers, stacking shelves, tidying shop, handling money
Self catering assistant - Crieff Hydro Hotel - Crieff
(2018-02 - 2018-08)
Cleaning self catering lodges and chalets for use of guests checking in and departing including- making beds, hoovering, dusting cleaning bathroom, toilet, kitchen, oven, sweeping
Care Assistant - Ashdene Care Home - Crieff
(2015-11 - 2018-02)
Care assistant in a nursing home mainly comprised of patients with severe dementia, role was personal care, cleaning, feeding bathing, maintain a clean surrounding safe environment
SeniorSales Assistant - Eaglesgate - Blackford, UK
(2014-07 - 2015-01)
- Customer service
- Operating the till and money handling
- Receiving and checking in deliveries
- Restocking rails and tables as necessary
- Stock control stocktaking printing and attaching tickets to garments
- General housekeeping
- Checking e-mails / faxes and sending same as required
- Cashing up and processing self-billing for Concessions
- Preparing banking for collection by security firm
- Approving and processing refunds/exchanges
- Keyholder with responsiblities for opening up and closing on managers day off and holiday cover
Waitress - The Venue - Crieff, UK
(2013-12 - 2014-07)
- Serving customers and clearing tables
- Making coffees etc using coffee machine
- Operating till
Volunteer shop assistant - Elderly Care
(2013-09 - 2013-12)
- Responsible for restocking the shop floor
- Operating the till and money handling
- Receiving new stock
- Customer service
- General cleaning duties
Carer - Elderly Care
(2003-01 - 2013-12)
Designated Carer for my grandmother for 10 years
- Collecting medications
- Cleaning
- Personal Hygiene
- Food preparation
- Shopping
- Making arrangements for hospitals and doctors appointments
Education
Diploma of Higher Education - Health and social care - University of the Highlands and Islands (2019-08 - 2020-03)
NC - Health and social care - PERTH COLLEGE UHI (2019-08 - 2020-06)