Denise Swingewood

I always have given 100% in all that I do. I am friendly, reliable, my time keeping is faultless and my attendance is impeccable. My communication skills are excellent and I am able to work on my own, or be a member of a team and adapt to any situation that arises. I have always been young at heart and have no difficulties with different ages and nationalities and understand the importance of diversity.

Corporate Receptionist - Probation Service - Centre City Tower, 19th Floor, 5-7 Hill Street, Birmingham, B5 4UA

(2016-01 - 2025-01)

• Looking after 10 meeting rooms and processing weekly sheets of meetings
• Issuing travel warrants across the west midlands
• Processing ID cards for staff and new employees
• Greeting clients and external staff and looking after their needs
• Setting up meeting rooms making sure to be clean and have everything the lead might need for the meeting
• Doing the stationery stock and ordering
• Any problems in the office or breakdowns reporting to KBR and logging a work job
• Chasing up when time of attendance has passed
• Checking fire doors on a monthly basis
• Checking travel warrants monthly for confirmation of use
• Post and DX deliveries sent out
• Taking care of all requests for meetings and emailing acceptance

Receptionist - Davies and Partners - Latham House, 33/34 Paradise Street, Birmingham, B1 2AJ

(2013-12 - 2016-01)

• Seeing to all clients in a professional and efficient manner
• Dealing directly with the public and being aware of delicate matters ie Divorced, Deaths, Probate, Family Matters and Negligence and accident claims making sure passed to the correct solicitor
• Doing invoices and writing cheques and posting out
• Depositing money and cheques to the bank and getting petty cash out
• Keep the reception tidy and make sure information about the company is at hand
• Taking all phone calls and getting to the correct person, also any messages sending email to the relevant person