Roidad Khan

Corporate Security Front of House / Receptionist - G4s - Squire Patton Boggs Birmingham

(2021-12)

Monitoring CCTV – ensuring the premises is patrolled and efficiently monitored.
Handled site access permits and RAM procedures.
Performed internal and external patrols and monitored CCTV.
Provided visible security presence and managed emergency situations
Time management – ensuring all tasks fully completed/ working to a strict time schedule
Ensuring the highest standards of customer service
Telephony – directing and ensuring calls are answered with efficiency and customers always leave happy.

Corporate Security Front of House / Receptionist - CDX

(2021-08 - 2021-08)

Monitoring access to the premises/ badge distribution/ log book updates – manually and auto unlocking/ locking doors
Customer service – Meet and greet all clients/ giving directions – ensuring a positive front to the company at all times.
Efficiently ensuring post/ parcels/ emails are managed and distributed to clients
Time management – ensuring all tasks fully completed/ working to a strict time schedule
Ensuring GDPR compliance at all times and conducting identification checks when necessary.
Telephony – directing and ensuring calls are answered with efficiency and customers always leave happy.
Complaints management – ensuring a dedicated and professional front is kept at all times.

Security Response Officer/ Receptionist - CIS

(2021-07 - 2021-08)

Ensuring the highest standards of customer service
Team management – ensuring diary is kept to date and all meetings scheduled and notifications are sent to clients
Monitoring CCTV – ensuring the premises is patrolled and efficiently monitored.
Conducting morning checks and evening checks to ensure 100% highest standards of safety are abided by
Always adapting to operational requirements – staying to resolve issues which arise and attending early when required.

Picker and Packer - Amazon

(2017-02 - 2017-02)

Scanning and ensuring items packed and sent out correctly
Verification of sold items at the end of the day
Organised working to ensure high standards of hygiene, safety and promoting safety throughout the workplace
Efficiently processing orders to meet targets aiming for 100% productivity and accuracy
Ensuring the highest level of customer satisfaction through abiding to strict quality assurance standards

Warehouse General Operator - Reach Printing Services (Midlands) Ltd

(2016-03 - 2021-03)

Problem solving with the team of machine and printing technicians
Ensuring the highest standard of preparation of equipment
Proactively loading pallets with use of an automated palletises machine/ manually when necessary
Ensuring printing targets are always met and machine only printing is done to the best standard possible to meet order requirements

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