Derek Hands

I work in the cafe making barista Coffee for are customers and making hot food and i do all the counts to making sure we got all the stock that we need. Then sometimes I help out on different departments like operations, foods, GM, and sometimes the first aid phones goes off went they do i have to go and help them like if they need a ambulance or they have hurt themselves like cutts

Master barista in a cafe, operations, first aider. Customer assistants - Mark and Spencer

(2019-01)

I work in the cafe making barista Coffee for are customers and making hot food and i do all the counts to making sure we got all the stock that we need. Then sometimes I help out on different departments like operations, foods, GM, and sometimes the first aid phones goes off went they do i have to go and help them like if they need a ambulance or they have hurt themselves like cutts

Team Member - McDonalds – Surrey Quays

(2003-08 - 2019-09)

• Food preparation and cooking, incorporating the highest standards of health and hygiene
• Financial accounts management with the Point of Sale terminals
• Interacting with customers on a daily basis
• Handling customer enquiries one to one and over the telephone
• Stock inventory

IT Support Officer - University of Greenwich

(2005-09 - 2013-06)

• Provided technical support for end users on the network
• Provided first and second line technical desktop support
• Provided training and support in assistive software for visually impaired and hard of hearing users
• Liaised with external maintenance contractors regarding faulty equipment
• Novell Netware, Console One and Pcounter account administration

NVQ Level 1 - Professional Cookery and Food Hygiene - Kingsway College (2005-09 - 2006-07)

City & Guilds Mathematics, First Aid Certificate, Duke of Edinburgh Award, Silver - SPA School (1998-09 - 2000-07)

GCSE - Art, Information Technology, Music, Sports Science, Health and Safety - Southwark College (1998-09 - 2000-07)