Des Fernandes

I am an accomplished Customer Service Specialist and I take pride in delighting customers.

i have worked in a number of environments that require expert skills to resolve situations whilst always taking into account my employer mission and targets.

I am also a fantastic team player and often seen as a role model, subject matter expert and a mentor to colleagues.

i am always open to change and and willing to keep learning and developin.

i have always worked in customer facing positions, at all levels.

i have worked in Field Service, Sales, Major Account Management, IT Mobility Solutions Specialist , travel contact centres through work at HM Prison Service

Secondary Modern. John F.Kennedy School.