Diana J

People and Culture representative for a workforce of 80+ employees, independently managing 100% of daily HR operations. First point of contact fir employee relations, handling 30-40 employee queries per week across contracts, attendance, performance, payroll. Maintained and reported People and Culture KPIs such as headcount, absence, turnover indicators to support management in delivering the people agenda.

People and Culture Administrator - Primark - Wakefield, United Kingdom

(2025-09)

• People and Culture representative for a workforce of 80+ employees, independently managing 100% of daily HR operations.
• First point of contact fir employee relations, handling 30-40 employee queries per week across contracts, attendance, performance, payroll.
• Maintained and reported People and Culture KPIs such as headcount, absence, turnover indicators to support management in delivering the people agenda.
• Delivered end to end HR generalist support across recruitment, onboarding, performance management, engagement , wellbeing and talent processes.
• Ensured 100% compliance with internal processes relating to employee documentation in line with GDPR rules, right to work checks and data accuracy

Quality Engineering Associate - Accenture - Pune, India

(2023-07 - 2024-07)

• Conducted rigorous testing and analysis to optimize chatbot functionality, ensuring seamless user interactions and addressing usability issues for 30+ testcases on a daily basis.
• Thrived in a dynamic, cross-functional team, adapting to rapid changes in the tech industry and collaborating effectively with offshore clients across time zones.
• Leveraged analytical skills and tools like Excel to track project progress, identify trends, and generate actionable insights
• Effectively managed multiple tasks and prioritized workload to meet tight deadlines, often working extended hours.

Marketing and Human Resource Intern - Accrual Intelligence Manual India, PVT.LMT. - Delhi, India

(2021-10 - 2021-11)

• Cultivated strong client relationships by providing exceptional customer service, managing financial portfolios, and actively seeking new business opportunities.
• Streamlined daily operations by effectively managing workloads, delegating tasks, and creating efficient systems to improve productivity
• Contributed to HR functions by drafting salary slips and assisting with administrative tasks, demonstrating strong organizational and attention to detail skills.

M.Sc. - Data Analytics & Human Resource Management - University of Leeds (2024-09 - 2025-09)

Bachelor's - Business Administration - MITWPU, Pune (2020-09 - 2023-06)

Loyola High School & Junior College (2018-09 - 2020-06)