Louise Bamber

People & Culture Manager with extensive experience across HR operations, recruitment, office management, and employee lifecycle support within fast-paced environments. Proven ability to manage end-to-end recruitment, support employee relations, and deliver efficient HR processes that improve employee experience and operational performance. Strong background in people operations, compliance, and stakeholder management, with a practical, hands-on approach to delivering results across HR systems, onboarding, and internal process improvement.

People & Culture Manager at Driscoll Brothers Group Ltd (2024-05 – Present)

• Lead People & Culture operations, supporting managers and employees across HR processes and policies
• Monthly payroll support
• Manage full recruitment cycle including job advertising, screening, interviews, and offer coordination
• Oversee onboarding and induction to ensure a consistent and positive employee experience
• Provide first-line support for employee queries, absence, and HR-related matters
• Maintain accurate employee records and ensure compliance with internal HR processes
• Support performance management processes including probation reviews and development discussions
• Senior Management Team Stakeholder, presenting at company meetings, attending meetings with CEO & MD
• Supported management with training and improving people processes
• Ensured the business was compliant with UK employment law
• Partner with leadership on workforce planning and hiring needs
• Contribute to improving HR processes and employee experience initiatives

Office & Resource Manager (HR / Operations Focus) at Driscoll Brothers Group Ltd (2024-05 – 2024-09)

Role developed to People & Culture

• Managed office operations, facilities, and administrative support functions
• Supported recruitment coordination including interview scheduling and candidate communication
• Managed employee engagement days and office events
• Assisted onboarding and employee documentation processes
• Managed suppliers, IT systems, and mobile device contracts
• Supported Health & Safety processes and office compliance requirements
• Handled HR administration including employee records and system updates
• Assisted finance processes including invoicing and expense tracking

Operations & Facilities Manager at Fresh Approach UK Ltd (2019-03 – 2024-05)

• Managed office operations, facilities, and administrative functions across the business
• Led end-to-end recruitment including advertising, screening, interviews, and candidate management
• Supported onboarding and induction for new starters
• Maintained ISO 9001 / 14001 compliance and supported internal and external audits
• Managed Health & Safety processes and supplier relationships
• Oversaw HR administration and employee records management
• Provided finance support including invoicing and reconciliations
• Managed office systems, IT support coordination, and supplier contracts

Sales Manager (Retail Leadership Roles) at Next PLC (2015 – 2017)

• Managed large retail teams, driving sales performance and operational delivery
• Led recruitment, onboarding, and performance management for store teams
• Planned rotas and managed attendance and staffing levels
• Conducted staff appraisals and coaching
• Ensured Health & Safety and operational compliance standards were met
• Supported store leadership during absences and peak trading periods

Senior Resource Executive at Fresh Approach UK Ltd (2013 – 2015)

Sales Manager at Next Retail (2007 – 2012)

Professional Dancer at Thompson Holidays, Sensatori Resort (2012 – 2013)

GCSEs – St James Catholic High School (2001 – 2006)